Medical Secretary

**Qualifications and experience include**:

- Minimum of two years previous experience within a private specialist medical reception practice,
- Recent experience with Microsoft Office365 (Outlook, Word, Excel, Sharepoint)
- Knowledge of specialist Practice Management Software required
- Manage, edit and send transcribed specialist doctor letters, required
- An understanding of claims processing within PMS. Medicare, DVA, 3rd Party Workcover, Private Health Fund outpatient and inpatient claims, HICAPS claims
- Independently manage End of Day banking and reconciliation reporting
- Support the practice manager with adhoc tasks and independently assist with the day to day running the clinic
- Excellent interpersonal skills with the ability to communicate with and relate to people from all walks of life and with different cultural backgrounds
- Highly organised and demonstrated customer service skills, with excellent attention to detail and good initiative
- Adaptable and practical with an ability to thrive under pressure

**Expected behaviours and personal attributes**
- Must be reliable, independent, punctual and have a high work ethic
- Professional, warm, welcoming and friendly disposition
- Demonstrated a patient-focused approach in the provision of services with genuine empathy and interest in their needs
- Excellent interpersonal and communication skills across all ages, social and cultural groups
- Be always well-presented, friendly, courteous and obliging
- Represent the practice in a confident and positive manner at all times
- Undertake all duties in a diligent manner, with honesty and integrity
- Maintain absolute confidentiality regarding patient and practice information
- Operate within the organisation’s policies and procedures and the scope of the staff member’s professional expertise
- Demonstrated knowledge of policies and procedural guidelines that have legal implications, for example, ensuring documentation conform to legal requirements
- Identify and respond to unsafe practices, for example, implement interventions to prevent unsafe practices and/or contravention of law
- Have a vigilant attitude to accuracy, being prepared to double-check as necessary
- Be able to work cooperatively and independently, and have the ability to prioritise and organise, with attention to detail and ability to use own initiative when necessary
- Demonstrated commitment to ongoing professional development

**Other features**
- Permanent full-time hours between 8 - 5.30 pm with a qualifying period of six months
- Professional development is provided and it is expected that the receptionist will participate on a regular basis
- Excellent remuneration, based on experience

If you are interested in this exciting opportunity and joining our friendly, supportive team, please apply. We look forward to hearing from you

Pay: $65,000.00 - $75,000.00 per year

Ability to commute/relocate:

- Frenchs Forest East, NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Specialist / Allied Health administration: 2 years (required)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 25/11/2024