Member Support Consultant Helensvale

7 months ago

Gold Coast, Australia Goodlife Health Clubs Full time

**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.

**As both a service provider and employer our mission is simple**: Move people to achieve great things.

**The opportunity**:
Member Support Consultants (MSC's) at our Helensvale club play an essential role in building and maintaining a thriving Goodlife Health Club membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us - they are responsible for helping thousands of people become faster, fitter, stronger and happier versions of themselves.

The role of an MSC is highly varied and has two clear goals - achieving membership growth goals through proactive sales activities and retaining existing members through the provision of “best-in-class" customer service. MCS's are experts in all things Goodlife: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention.

**Responsibilities**:

- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

**About you**:

- Current First Aid & CPR certificates.
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes

**What we can offer you**:
A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.

**In addition, we offer**:

- A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
- Ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards

**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

  • Member Support Consultant Helensvale

    6 months ago

    Gold Coast, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Engagement Consultant

    7 months ago

    Gold Coast, Australia RACQ Full time

    **Member Engagement Consultant**(**Job Number**:24000076**)** **Description** **Description** RACQ Helensvale is looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn! We will provide a comprehensive and tailored training programme to set you up for success. As a Member...

  • Experienced Hairstylist Apprentice Wanted in Helensvale

    4 weeks ago

    Gold Coast, Queensland, Australia Apprenticeship Central Full time

    Company OverviewWe are a reputable salon located in Helensvale, dedicated to providing exceptional training and career opportunities for our apprentices.Salary & BenefitsThe successful candidate can expect a competitive salary of approximately $45,000 per year, paid bi-weekly, plus additional benefits such as ongoing education and professional...

  • Administration Officer

    2 months ago

    Gold Coast, Australia Education Full time

    **About the School**: Helensvale State School is a vibrant and inclusive learning community located on the Northern Gold Coast. Today the population of the school has grown and we now have approximately 1100 students. At Helensvale State School we take pride in pursuing high standards in our academic, sporting and music programs and combined with our School...

  • Administrative Trainee Opportunity in Helensvale

    4 weeks ago

    Gold Coast, Queensland, Australia Apprenticeship Central Full time

    Company Overview:">Apprenticeship Central is a leading provider of traineeships, offering a unique opportunity for individuals to gain valuable experience and skills while earning a salary.">Salary Information:">The estimated annual salary for this role is $55,000 - $65,000, depending on experience and qualifications.">Job Description:">This Business...

  • Coach (Pedagogy) - Primary - Helensvale State School

    1 month ago

    Gold Coast, Australia Teach Queensland Full time

    Helensvale State School is seeking a highly effective, pedagogy coach to join our leadership team in 2025. Your role will entail the following key tasks: - Supporting the effective delivery of the English and Mathematics curriculum in coordinating with the Head of Curriculum. - Leading the delivery of the Helensvale State School Collaborative Capability...

  • Store Manager

    6 months ago

    Gold Coast, Australia Lowes Manhattan PTY LTD Full time

    **About Us** Lowes is an iconic family-owned brand operating nationally for over 120 years and has grown to become one of Australia's largest menswear & Schoolwear retailers. **The opportunity** We are on the lookout for a management superstar, to support and motivate the team at **Helensvale **to deliver exceptional results whilst ensuring an amazing...

  • Head of Department

    6 months ago

    Gold Coast, Australia Education Full time

    About the Department of Education The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...

  • Store Manager

    7 months ago

    Gold Coast, Australia Retail Apparel Group Full time

    Rockwear is part of the global powerhouse TFG and the Retail Apparel Group (Yd, Connor, Tarocash, Johnny Bigg). Here at Rockwear we encourage women to harness their inner strength and live an active life on their own terms through high quality activewear that is functional and fashionable! Are you ready to up your game with your retail career and join our...

  • Head of Department

    6 months ago

    Gold Coast, Australia Education Full time

    About the Department of Education The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...

  • Facilities Officer

    4 months ago

    Gold Coast, Australia Education Full time

    About the Department The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable...

  • Teacher - Secondary - Dance / English - Helensvale

    7 months ago

    Gold Coast, Australia Teach Queensland Full time

    Helensvale State High School is a large, high demand Independent Public School on the Northern Gold Coast, catering for students from Years 7 to 12. Our school is a dynamic learning community seeking ways to continually improve and innovate to better serve our school community. We are committed to creating students with the skills and dispositions needed to...

  • Industry Liaison Officer

    2 months ago

    Gold Coast, Australia Education Full time

    **About the Department**: The Department of Education (DoE) is committed to delivering responsive services focused on equity and excellence to Queenslanders and their communities. We promote equity and excellence by our commitment to respect, protect and promote human rights. Our objectives are: a strong start for all children, every student realising their...

  • Head of Department

    6 months ago

    Gold Coast, Australia Education Full time

    About the Department The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable...

  • Customer Banking Specialist Ashmore and Helensvale

    4 months ago

    Gold Coast, Australia Commonwealth Bank Full time

    We are a customer and community focused network of branch colleagues - Together we can create brilliant customer experiences that matter - **Part Time 30.5 hours per week - Monday to Friday** - **3 days at Ashmore branch and 2 days at Helensvale branch (specific days TBC)** - **Hours: Monday 9am-4pm and Tuesday to Friday 9:30 - 4pm** **See yourself in our...

  • Group Fitness Manager Helensvale

    1 month ago

    Gold Coast, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs** in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment...

  • Personal Training Manager Helensvale

    6 months ago

    Gold Coast, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Deputy Principal

    6 months ago

    Gold Coast, Australia Education Full time

    About the Department of Education The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...

  • Head of Department

    6 months ago

    Gold Coast, Australia Education Full time

    **About Us**: Welcome to Helensvale State School. We take great pride in our school and our strong history of working together to provide quality teaching and learning experiences for our students. Our school community strives to work towards our school mission of 'all students will learn' by ensuring students are given the support they require to succeed....

  • Sales Support Administrator

    6 months ago

    Gold Coast, Australia Job Connect Recruitment Full time

    **Are you tired of working in companies with poor resourcing and culture?** **Are you looking for a friendly team that is set up to enable your success?** Job Connect are working with an exceptionally successful Building Supplies company who are seeking a permanent **Sales Support Administrator** to assist their Sales team and Product Installers in the...