Japanese Speaking Sales Supervisor

7 months ago

Silverwater, Australia World Mode Australia (iDA Australia) Full time

**Company Description**:
Join a trusted subsidiary of a global trading company, specializing in the import and distribution of a diverse range of food products and beverages. They focus on the Australian market, catering to the needs for Asian food products of restaurants, retailers, and wholesalers nationwide. Leveraging the global network, they deliver exceptional sourcing, logistics, and customer service, ensuring the highest quality products for their clients.

**Position Summary**:
As a Sales Supervisor, you will take on a pivotal role in leading and supervising a dynamic sales team. Independently identify sales opportunities, provide exceptional customer service, and build strong customer relationships in a B2C-like sales environment. With major accounts under your care, your bilingual skills in English and Japanese (with Korean or Chinese as an advantage) will be highly valued for effective communication and driving sales success. This is a full-time permanent role, offering the opportunity to contribute to the company's growth and achieve long-term success.

**Responsibilities**:

- Independently identify and pursue sales opportunities, while ensuring excellent customer service within the assigned area.
- Provide valuable insights to company management regarding customer organization trends and changes, and make recommendations to improve the company's position.
- Support pricing studies, respond to customer requests, and fulfill special requirements.
- Offer sales support and training as needed, ensuring effective sales distribution and advising dealers, distributors, and clients on sales and advertising techniques.
- Participate in training and seminars to enhance product knowledge and actively monitor the sales staff's schedule to ensure customer engagement.
- Develop territory business plans, set sales goals, and analyze sales activity against targets.
- Assist in negotiations and recommend product enhancements based on market feedback.
- Prepare reports, update databases, and conduct performance evaluations for sales staff.
- Evaluate territory performance and take action to improve results, communicating new product/service opportunities to relevant company staff.
- Collaborate with the accounting department to ensure timely collection of accounts receivable.
- Create a territory coverage plan, collaborate with customer service personnel, and provide timely field reporting for business and product planning.

This job description is intended to provide a general overview of the responsibilities and requirements of the role. It is not exhaustive, and additional duties may be assigned as needed.

**Qualifications and Skills**:

- Bachelor's degree in a relevant field
- 5+ years of sales experience in the Asian food industry
- Minimum of 1 year of managerial or supervisory experience
- Proficient in basic computer skills, including word processing software
- Familiarity with SAP ERP system and ability to utilize it effectively
- Proven business analysis skills with the ability to identify and propose improvement opportunities
- Fluency in Japanese
- Fluency in Korean (read, write, and speak) or Chinese (read, write, and speak) will be an advantage.
- Willingness to travel at least 15% of the year

**What's in it for you?**
- Exciting B2C-like Sales Environment: With a focus on the Australian market, you'll have the opportunity to cater to the needs of restaurants, retailers, and wholesalers nationwide, making a direct impact on consumers' dining experiences.
- Valued Bilingual Skills: Your proficiency in English and an Asian language (Japanese, Korean, or Chinese) is highly valued and essential for effective communication with customers. By leveraging your bilingual abilities, you'll create meaningful connections, address customer preferences, and deliver personalized solutions, thereby driving sales and fostering long-term customer loyalty.

**About World Mode Australia**:
At World Mode Australia, our mission is to match you with your dream job. As a subsidiary of World Mode Holdings Global, we work with clients throughout the APAC region. As a human resources and recruiting agency based in Sydney, Australia, we are dedicated to helping individuals like you find rewarding employment opportunities across various industries.

With a network of over 1500 clients, we have access to a wide range of exciting positions that could be a perfect fit for you. We understand that finding the right job goes beyond matching skills and qualifications. That's why we take the time to understand your unique aspirations, values, and career goals.

**Earn $300 by referring someone to us who is looking for a job. If we, World Mode Australia, find them a new job, you'll receive the reward**

**Salary**: $65,000.00 - $80,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Silverwater, NSW 2128: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales

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