Technical Customer Support Construction Industry
2 weeks ago
Up to $72K+super
- Monthly on target bonuses
- Monthly Team BBQs
Working as part of a close-knit team, you will take inbound calls from customers who are seeking technical assistance in their installation process.
You also will also be supporting the wider team through administrative support. No 2 days are the same in this role
By joining this team, you'll have the support of your peers and ongoing learning opportunities from your manager.
**The Role**:
- Answer and resolve inbound inquiries from customers
- Provide technicians with product, ordering and installation support
- Organise warranty claims for consumer/commercial customers
- Complete various administrative tasks
- Collaborate with internal departments to ensure a seamless service
**About You**:
- Prior customer service experience
- Technical mindset - able to map processes and solutions for your customers
- Team player, willing to assist and support the overall team efforts
- Exposure to the engineering and construction industries not essential, but highly desired
**Perks**:
- Great company culture
- Free onsite parking
- Regular team events
- Birthdays off
APPLY NOW for a confidential conversation.
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