Field Operations Consultant

1 day ago


St Leonards, Australia Eclipx Group Full time

Ready for a challenge? Opportunity to be a part of one of the most exciting Automotive Fintech transformations in Australia & NZ.
- **ASX 300 Financial Services Organisation**:

- **Be part of a fast-paced, collaborative team;**:

- **Exciting Career Trajectory**:

- **Dual location option - St Leonards, Sydney**

**Our story so far...**

Eclipx Group is an established leader in vehicle fleet leasing, fleet management and diversified financial services in Australia and New Zealand. The Group helps consumers and businesses of all sizes access the funds they need to operate through fleet leasing, novated leasing, vehicle sales, commercial equipment finance and consumer motor vehicle finance solutions.

**About your Position**

We are seeking an experienced** Field Operations Consultant **to join our team in** Sydney. **The Field Operations Consultant provides customer support and technical input for the management of the commercial fleet, by ensuring vehicles and/or equipment supplied is built to industry and regulatory standards, maintained within set guidelines and operating within the industry specification and in an environment that the vehicle/equipment is designed.

The Field Operations Consultant also provides overview, management and auditing of the established repair networks that maintain Eclipx Group assets.

**You will be responsible for**:

- Establish and Maintain Reliability and Maintenance programs to ensure HCV vehicles are maintained in accordance with OEM standards and Eclipx Groups Maintenance Policy
- Identify and manage external repair networks to ensure that all maintenance work is completed by suitably qualified people
- Provide support to all stakeholders as required to ensure that the FleetPartners HCV products and services are delivered with the highest level of quality
- Monitor and manage issues as it relates to vehicles ‘In-build’
- Be a valuable team member by demonstrating company values and participation in events with peers. This includes
- Be well managed and measurable and maintain an appropriate technical network to ensure any problems can be solved quickly
- Provide an escalation point for complaints against suppliers

**Requirements**:
Essential
- Incumbent must be Trade qualified
- Must possess advance experience within the heavy vehicle fleet and/or mechanical repair industry
- Must hold a current licence and have a desire to obtain as a minimum a HR licence
- Demonstrate an above average knowledge of the commercial vehicle industry
- Demonstrated skill analysing complex situations and providing solutions to problems
- Excellent written and verbal communication skills
- Have the ability to travel intrastate regularly

Desired
- A HR license
- OHS White Card
- Excellent organisational skills
- Excellent negotiating skills
- Basic project management
- Numerical skills and the ability to complete basic data analysis

**Benefits**
- An attractive remuneration package - including base salary, super and annual bonus.
- Added benefits - Including staff discounts, extra 7 days annual leave per year, salary packaging, novated vehicle lease and flexibility to work from different sites and from home.
- Training and Education - We pride ourselves in helping you realise your potential and give you the opportunity to be innovative.
- An exciting career - As our business grows, so do the opportunities for our people.



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