Apac Solutions Consultant

5 months ago

Adelaide, Australia Prophecy International Full time

**Company Profile**_
- **Prophecy International **_is an Australian-based multinational that develops software used by large and complex organizations worldwide. We design and develop software and bring it to the world through our global business partner channel in each of our territories. One of our key product solutions is:
**Snare** **-* **Centralised Log Management for Threat Hunting Speed and Investigation: *Snare empowers CISOs and security teams to collect critical forensic audit data from their systems, ensuring both real-time and historical insights. CISOs can seamlessly detect threats as they emerge and review past events that may have led to system misuse. With Snare, gain detailed forensic audits of incidents, streamlining the process of data storage, filtration, and upstream transmission. Tailor the system to specific key performance metrics aligned with your unique business needs. Ensure fast, accurate insights without burdening your business intelligence and management information teams. Drive improved outcomes by harnessing the power of real-time and retrospective data analysis.

**Prophecy operates globally from Australia, the United States, Europe, and the Philippines.**
- **Role Purpose**_

We are looking for a pre

Working with the APAC sales team, your primary objective is to support new business growth through direct Snare sales, increase the close rate on average of all incoming leads, increase/maintain a direct deal size greater than the target amount, reduce/maintain days to close, cover business challenges and solutions to our customers/ agencies/partners and foster lasting business relationships through excellent service.

This is a hybrid role, giving you the further benefit of a flexible work/life balance.
- **Responsibilities**_

**Pre-Sales**
- Offer a solid expertise and understanding of our software offerings.
- Understand the competitive advantages of Snare and how to position their value to customers.
- Working with the APAC sales team, schedule and conduct product demonstrations for customers and partners.
- Tailor demonstrations to highlight relevant use cases and assist customers in utilizing Snare to solve their business problems.
- Own & deliver technical solutions/responses to sales opportunities in collaboration with the Sales team.
- Assist customers with Proof-of-Concept (POC) trails of Snare software. Working with sales teams to create relevant documentation that outlines timeline, key objectives, and success criteria of the POC.
- Maintain a Snare demonstration environment for testing new & existing features/capabilities and performing demonstrations to customers & partners.
- **Post Sales & Support **_
- Deliver post sales consulting in the form of QuickStart’s, customer training & project-based implementation requirements.
- Create Statement of Work (SOW) documents in collaboration with customers & sales team, detailing the scope of work to be completed where productized deliverables are not available.
- Administer internal systems to track progress of post sales consulting activity and delivery.
- Operate as a support escalation where required to assist customers.
- **Regional Development/ Initiatives **_
- Participate in, develop, and deliver marketing events/ activities and campaigns in collaboration with market and partners.
- Participate in, develop, and deliver initiatives that drive growth in collaboration with the regional team.
- Attend trade shows and events as required.
- **Other**_
- Ensuring the customer's objectives are elicited, captured, understood, and delivered to meet their requirements
- Securing input from all necessary solution stakeholders both internally and within the client group
- Identify ways to increase sales or diversity of products (if able to do so).
- Identify ways to increase customer engagement and satisfaction.
- Be a passionate and compelling speaker who communicates the value of Snare and Prophecy products to prospective customers.
- Support the development of excellent customer service/relationships in your role.
- Be confident in consulting on cyber security best practices & challenges with technical architects from globally recognized organizations.
- Keep abreast of the cyber threat landscape, new technological advancements, and any compliance/regulatory/framework requirements that can affect Snare customers.
- Constantly looking for ways to improve capabilities and/or processes that can provide value to Prophecy and our customers.
- Identify areas of support, resources, and training that you require.
- Establish and maintain effective relationships with team members, key people leaders, and stakeholders using effective communication strategies.
- Perform other related duties as assigned, within your scope of practice and skill set.
- Participate in Performance Reviews, Training Via KnowBE4 Application, Career Development, and Learning & Development as required.
- You are both an individual contributor as well as a

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