Park Ranger

4 weeks ago

Melbourne, Australia City of Melbourne Full time

**2 x Permanent full-time opportunities available**:

- **Rostered positions which includes weekend work**:

- **Great employee benefits**:

- **Class 3 - $70,133 + 20% loading**_( pro-rata_)** + 3% safe city allowance **(_pro-rata_)** + 11% Superannuation**

**_Situated on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin nation, Melbourne has long been considered one of the world’s most liveable and prosperous cities and a thriving, successful example of multiculturalism and diversity. At the heart of this is the City of Melbourne, a proud organisation positioned to excel as a leading capital city by delivering what matters most to those who work, live, study, visit and invest here._**

**_
Together we make a difference, together we are_**_ _**_#TeamMelbourne_**
**How this position will Make the Difference to City of Melbourne**

The Park Rangers are an integral component of the City of Melbourne’s customer service delivery. They are the critical front-line link between open spaces and the many people using them. The significant emphasis of the Park Ranger’s work is to deliver an on-the-ground customer focused presence in the open spaces, and promoting positive park usage through education and enforcement programs.

Park Rangers administer a regulatory function and monitor appropriate standards of public safety in open spaces to ensure the ongoing protection of park assets. They also play a key role in continuous improvement in the area of customer service by regular reporting and assessing all activities within parks, undertaking regular scheduled patrols, and where required take appropriate actions against unsafe, unlawful, undesirable and illegal activities.

Park Rangers operate across all open space areas. Park Rangers have access to a Corporation provided vehicle during work hours which is not available outside these hours. Hours of work for a given period are outlined in a roster prepared in consultation with all Park Rangers. As with all park ranger positions, the role requires that a considerable amount of work is undertaken on weekends and work outside normal business hours.

The role also requires the incumbent to act as an Authorised Officer of Council and enforce regulations and issue infringement notices.
**What you will bring...(selection criteria)**
- Knowledge of and experience in open space management, with experience and/or qualifications in horticulture, natural resource management, or, similar.
- Demonstrated experience in a challenging front-line customer service position including experience in dealing with difficult and aggressive customers.
- Good verbal and personal communication skills, with experience in conducting public tours and group presentations.
- Experience and demonstrated ability in conflict resolution techniques

By joining us, you will become part of a remarkable team who work in a constructive and inclusive culture to shape the future of this city. Together, we champion difference, celebrate achievement and recognise positive impact.

To view the physical requirements of this position, please see below under Position Information.
**What we can offer you...**
- **Career / Self-Development & Leadership Programs**:

- **Paid Volunteer Leave**:

- **Optional ADO available**:

- **Up to 20 Weeks Paid Parental Leave**:

- **Wellbeing Initiatives, Employee Assistance Program (EAP) and CoM Unity Employee Benefits**:

- **MYKI Commuter Club Pass and more...**

**How to apply**
- attach your resume
- attach your cover letter, addressing selection criteria above (no more than two pages)

Please attention your covering letter to **John Messfeldt - Coordinator Park Rangers**

For further information about the position, please refer to the position description attached.

Applications will be accepted up until **11:45pm, Monday 11th March 2024**

City of Melbourne conducts a safety screening process for all employees including a Police and Working with Children Check. For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy

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