Service Desk Analyst
2 weeks ago
**About the Role**
This role is **critical** in ensuring that Anglicare staff receive the IT service and support that they require, through the management of issues and requests. Play a proactive part in the delivery of Technology services to the organisation, alongside a **high performing** team that prioritises **customer service**.
Grow within a team focused on **collaboration and efficiency**, ensuring team goals and KPI’s are achieved in line with Technology and customer expectations. This role provides you the opportunity to **develop professionally and personally**. Members of this team have not only been promoted internally within the Technology team, but have also had the chance to work in other areas of the business. You can truly **design and grow** **your career** at Anglicare
**About You**
We are looking for a passionate individual to join the team here at Anglicare. Some skills and qualities that you will have:
- Initiative
- Customer-centric mentality
- Desire to improve and develop
- Problem solving skills / solution oriented
- Experience in a formal ticketing environment
- Hardware and mobile support experience
- Tertiary qualification in Technology
**About Us**
Anglicare - Jesus Christ honoured, lives enriched and communities strengthened.
Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse.
Advertised: 24 Feb 2023 AUS Eastern Daylight Time
Applications close: 24 Mar 2023 AUS Eastern Daylight Time
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