Rental Operations Agent

7 months ago


Geelong, Australia SIXT Australia - VIC & SA Full time

**About SIXT Australia**

SIXT has arrived in Australia. Be part of this exciting new premium brand in Australia.

Our vision is to be the best car rental company in Australia, by offering our customers the best service, the best rates and the best experience. SIXT is 100% owned by the NRMA, so our customers can take comfort in knowing they are dealing with one of Australia's most trusted and reliable brands. We go above and beyond for our customers, we call this above and beyonding.

Our friendly, professional team takes the time to understand your rental needs. Whether you're after an economical compact car, 4WD, family sedan, luxury car, bus, van or truck, thousands of people across Australia trust us every day to help people and cargo on their way.

We are currently seeking Branch Operations Managers across our suburban Victorian branches.

**What is this role all about?**

As a Customer Experience Agent with SIXT Australia, you'll play a pivotal role in making people and their things easily mobile through the delivery of premium customer service.

Your responsibilities will be:

- Providing an exciting and premium customer experience, exceeding customer expectations every time.
- Opening and closing rental agreements seamlessly and accurately.
- Pick-up and delivery of vehicles, when required
- General administrative tasks
- Detailing vehicles to a premium standard
- Ensuring all aspects of SIXT's quality controls are delivered and maintained, including presentation of the counters, paperwork and fleet.
- Selling additional, over the counter, rental products
- Other administrative and operational tasks and being part of team to ensure a high level of presentation of the Branch.
- Ensuring all aspects of SIXT quality controls are delivered, including presentation of counters, paperwork and fleet.

**What do we need from you?**

To be successful in this position, our new team member will be able to demonstrate the following:

- Excellent communication skills, a can-do, positive attitude and a flair for sales.
- Strong attention to detail, including administration and presentation
- Previous experience in the retail or hospitality industry is preferred, but not essential
- Monitoring and organising fleet on a daily basis
- Competent computer skills to perform daily tasks
- Current, unrestricted full driving licence
- Full working rights in Australia
- Ability to multi-task during peak periods and able to work unsupervised
- A flexible attitude is required as our locations are 7-day operations so shifts will include some weekends
- SIXT Australia has a process of ensuring your working rights in Australia. At SIXT Australia, we will keep you safe along the way, so we expect your commitment to all our health and safety policies, and to encourage others to do the same.

**What's in it for me?**

We want you to love what you do - and where you do it. This position is a great place to embark on your career in the Vehicle Hire Industry. We want you for the long term to be part of an exciting business and industry.
- We will provide you full extensive training in the industry and offer full career progression.
- We also have an Elite club - where we reward our top performing teams every month. You will never get stale, with 25+ locations around the state, you will have the opportunity to work at different locations over your career.
- And, oh, the benefits: There's up to 30% off SIXT rentals around the world for you, and up to 25% off SIXT rentals globally for your family and friends-but that's just the tip of the iceberg. As part of the NRMA Group, you have access to you a vast range of employee discounts, savings, special offers and more.
- You will be rewarded with a generous remuneration package that will drive and motivate you to achieve excellence, alongside an attractive bonus structure.



  • Geelong, Australia Fedex AMEA Full time

    FedEx Express are looking for experienced Operations Support Agent to join our Geelong Team! **About the role**: The duties of the role are varied but vital as it enables us to deliver on our customer service promises day in and day out. Enjoy the office environment whilst also being able to keep fit assisting with some warehouse duties. **Your Specific...


  • Geelong, Australia Jellis Craig Full time

    **Location**: Geelong, VIC **Work type**: Full Time We are seeking an experienced and motivated Head of Department for our Property Management team, working with one of Victoria’s leading real estate agencies in the thriving city of Geelong. As part of the Jellis Craig network, renowned for its commitment to customer service and innovation, you will...


  • Geelong, Australia Superior People Recruitment Full time

    As a Customer Service Agent_, _you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth. In this role you will; - Create a positive customer experience by greeting and engaging valued customers - Complete rental and return transactions efficiently and accurately -...

  • Customer Service Agent

    7 months ago


    Geelong, Australia Superior People Recruitment Full time

    As a Customer Service Agent_, _you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth. In this role you will; - Create a positive customer experience by greeting and engaging valued customers - Complete rental and return transactions efficiently and accurately -...

  • Customer Service Agent

    7 months ago


    Geelong, Australia Superior People Recruitment Full time

    As a Customer Service Agent_, _you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth. In this role you will; - Create a positive customer experience by greeting and engaging valued customers - Complete rental and return transactions efficiently and accurately -...

  • Guest Services Agent

    15 hours ago


    Geelong, Australia HAYS Full time

    Seeking an experienced and customer-focussed hospitality professional for this unique opportunity. **Your new company** Hays is currently partnered with an elegant accommodation hotel to recruit a Guest Service Agent in a permanent capacity for an immediate start. **Your new role** As a Guest Service Agent, you will assist in the day-to-day front office...

  • Reservations Agent

    2 months ago


    Geelong, Australia Holiday Inn Full time

    As a Reservations Agent, you will play a crucial role in ensuring exceptional customer experiences by handling reservation inquiries and bookings for our hotel. Your main responsibilities will involve providing friendly and efficient service to customers seeking information on our services, rates, and availability. Your outstanding communication and...

  • Operations Manager

    7 days ago


    Geelong, Australia Superior People Recruitment Full time

    The Operations Manager directs the process and activities of frontline employees, including but not limited to Customer Service, Reps, or other non-exempt employees, and may assist in overseeing a brand or department of an airport location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The...


  • Geelong, Australia CROSSMARK Full time

    We are currently searching for a motivated and enthusiastic person to join our dedicated national team, collecting data within the grocery industry. - Casual role working approx 10 hours per week with opportunity to flex up! - Flexible and autonomous role with plenty of support from a national team - Opportunity to represent Australia's largest retail data...


  • Geelong, Australia GMHBA Full time

    We have an opening for a Quality Assurance (QA) Lead to join our PHI Operations team. **About the role** The Quality Assurance Lead is responsible for monitoring and improving the quality of GMHBA’s Member Experience as it relates to our Agents adherence to quality and compliance. The role is accountable for the development and delivery of QA Frameworks...


  • Geelong, Australia Fruition Recruitment Full time

    **Employer Bio**: Gartland are property experts and their well-honed insights are unmatched. A highly regarded real estate firm, and setting the standard across both the commercial and residential markets in Geelong, Gartland builds meaningful connections with their clients, their industry, their community, and each other, which defines their company...


  • Geelong, Victoria, Australia Ritchie Brothers Auctioneers Full time

    Job Description:At Ritchie Bros. Auctioneers, we are seeking an experienced Global Operations Director - Asset Management to lead our team in optimizing asset processing and customer satisfaction across the Asia-Pacific region.Company Overview:We are a trusted leading global marketplace connecting vehicle buyers and sellers. Leveraging cutting-edge...


  • Geelong, Australia Fisher Leadership Full time

    Drive a more contemporary and sustainable scheme - Join a newly formed and dynamic executive team with a clear mandate - Competitive remuneration on offer **The Position** In March this year, a number of legislative changes came into effect to modernise Victoria’s WorkCover scheme. These changes will deliver a more contemporary and sustainable scheme to...


  • Geelong, Australia Fruition Recruitment Full time

    **Employer Bio**: Gartland are property experts and their well-honed insights are unmatched. A highly regarded real estate firm, and setting the standard across both the commercial and residential markets in Geelong, Gartland builds meaningful connections with their clients, their industry, their community, and each other, which defines their company...

  • Property Manager

    5 days ago


    Geelong, Australia LJ Hooker Geelong Full time

    LJ Hooker Geelong is growing rapidly, and we need a full time Property Manager to join our team! **Benefits** - Competitive salary package **plus** car allowance - Work from home flexibility - Supportive and friendly office culture - **NO SATURDAYS!** **About the Opportunity** Australia's highest profile real estate company, with superior standards...

  • Community Manager

    3 months ago


    Geelong, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Theatre Technician

    7 months ago


    Geelong, Australia Barwon Health Full time

    **Employment Status** Permanent Full Time, Permanent Part Time **Program** Surgical & Critical Care **Location** University Hospital Geelong **Hours Per Fortnight** 76 **Position Summary** - Be part of a team who are focused on providing the highest quality patient-centred care - Enjoy a role that will be varied, challenging and rewarding **About...

  • Head of Partners

    6 months ago


    Geelong, Australia Fisher Leadership Full time

    Deliver contemporary and innovative workplace injury insurance solutions - Be part of a newly formed leadership team driving significant reform - Competitive remuneration on offer **The Position** In March this year, a number of legislative changes came into effect to modernise Victoria’s WorkCover scheme. These changes will deliver a more contemporary...


  • Geelong, Australia Modis Full time

    **About the Company** Our client is federal government agent who is leading the way in delivering pragmatic and tangible outcomes with an agile and flexible engagement model to their clients. **Description**: As a Network and Unified Communication Officer, you will become pivotal in the support and operation of the Agency's onsite data networks and unified...


  • Geelong, Australia CSIRO Full time

    **Acknowledgement of Country**: CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. **The opportunity**: - **As part of the Biorisk Management Group provide support to...