Community Manager

3 months ago

Geelong, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**About the Company**

Ingenia Communities is an award winning ASX 200 listed and rapidly growing Australian property group that owns, operates and develops a growing portfolio of lifestyle communities, rental communities and tourist parks across key urban and coastal markets. Ingenia is Australia's leading creator of over 55's lifestyle communities, situated in some of the most picturesque locations along the Eastern Seaboard. Over 3,500 Australian seniors currently call an Ingenia Lifestyle community home and enjoy a lifestyle based on independence, well-being, and active living.

**At Ingenia Geelong (Townsend) Gardens**

We provide an alternative to traditional retirement living for independent seniors, offering low-maintenance rental units in a secure, gated community with beautifully manicured gardens. Close to shopping precincts, health facilities and sporting clubs and with a bus stop right out the front, this is a convenient location for all.

**About the Role**

We are seeking an experienced and hands on Manager to effectively manage the day-to-day operations at our gardens community. You responsibilities will include;
- Full management of all operational aspects associated with the community
- Providing a high level of customer service to all residents, guests, and community members
- Financial management including budgeting, profit and loss and reporting
- Develop an annual event calendar for the community and engage with residents to embed a culture that builds on community
- Coordinate the effective management of the onsite team, including grounds and maintenance, cleaning, and administration staff
- Manage the health, safety, and compliance requirements of the community
- Ensuring the Community presents to a high standard
- Support the Construction and Development teams with new homes delivery, installation and or the refurbishment process of resale homes

**About You**:

- Proven experience in a similar role and industry
- Excellent administrative, financial controls and practices
- Ability to identify problems and to use initiative and effective communication skills to resolve the issue
- Demonstrated capability and experience in the management of maintenance of buildings and grounds is desirable
- Ability to respond well to emergency situations
- Confident and proficient at reasoning with people
- Ability to work with mínimal supervision
- A demonstrated self-starter, enthusiastic to drive results, and capable of working to operational requirements
- Demonstrated staff management experience including performance discussions, training, and rostering

**Culture and Benefits**:

- Security of working for an ASX listed organisation
- Discounted holiday rates at Ingenia Holiday parks
- Employee rewards and recognition program

No agencies please.

**Culture and Benefits

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