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Customer Service Agent

1 month ago

Oakleigh, Australia Superior People Recruitment Full time

As a Customer Service Agent_, _you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth.

In this role you will;
- Create a positive customer experience by greeting and engaging valued customers
- Complete rental and return transactions efficiently and accurately
- Sell rental options to valued customers
- Ensure overall customer satisfaction by resolving issues
- Ensure all features of the vehicles are operational when returned by renting customer.
- Ferry vehicles as needed

To be successful in this position, our newest team member will have the following:

- Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
- Previous experience in customer service or retail sales preferred
- Computer literacy skills required
- Flexibility of working hours (7-day shift work including weekends and public holidays may apply)
- A full and current AU driver’s licence with the ability to drive automatic vehicles.

In return for your hard work and dedication, you will be rewarded with:

- **A competitive hourly rate and incentives**:

- **Opportunities for career growth and development**:

- **Full training and a company uniform**:

- **A supportive team environment**:

- **Leave loading and shift penalties applied to base hourly rates**:

- **Employee Benefits and a motivating company culture**

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

**Right to Work**
- The above position is open only to applicants who have a current right to work in Australia. _Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply._

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Superior People Recruitment are a leading Melbourne Employment Agency