Claims Support Officer
7 days ago
Work with a Collaborative and Friendly Team
- Endless Learning Opportunities from Industry Experts
- Great Remuneration, $75,000 plus superannuation
MAYDAY Recruitment are excited to be recruiting a Claims Support Officer to join a family feel and continuously growing company based in Sydney CBD.
**What’s in it for you?**:
- Join an established continuously growing company, that has a genuine desire to build caring and collaborative relationships
- Opportunities to grow and develop your Insurance career while being supported by experienced staff
- Work within a friendly and supportive team culture
- Beautiful offices - central location, accessible and close to public transport.
- Great remuneration on offer - up to $75,000 + super depending on experience
- Permanent full time role
- Flexibility working environment
**The role will include, but not limited to**:
- Managing the end-to-end claims process on behalf of the insured’s including liaising with various stakeholders throughout the claims process and through to claim finalisation
- Preparation of detailed and accurate communications to external parties including formulating declinatures and/or settlement recommendations
- Effectively communicating with all parties involved in the claims process such as insureds, insurers, assessors
- Provide a range of quality support and empathetic customer service to customers
- A collaborator who thrives in a supportive team
- Passionate about providing first-class customer service
- Experienced in claims management/handling, preferably motor claims and property claims
- Able to think outside the box to solve complex problems
- An excellent communicator, both verbal and written
- Proactive, with good time management
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