Residential Case Manager

4 weeks ago

Bankstown, Australia Mission Australia Full time

**Max Term | Full Time till 30 June 2024 with possible extension**:

- **Location: Bankstown 2200**:

- **Make a meaningful difference to the lives of young Australians in need**

**Life at Mission Australia**

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

**Your Opportunity**

Canterbury Bankstown Youth Service (CBYS) is a Specialist Homelessness Service (SHS) that provides various accommodation and support to young people. Residential Case Manager provides intensive Case Management support to young people 16 to 21 years of age who are homeless and have complex issues to make positive life changes. You will be passionate to work with young people with challenging behaviours resulted from neglect, AOD or MH issues.

**Key responsibilities**:

- Respond to referrals of clients to the service from internal and external support services and conduct formal assessments
- Provide evidence-informed, case management sessions that are person-centred
- Work with clients to create holistic and strength-based individualised support plans
- Attend and participate in network and external agency co case meetings that strengthen the delivery of service for CBYS clients
- Assist clients in the process of transition out of the service into independence or other services

**Position Requirements**
- 2 year Diploma in Social Welfare (or higher) or relevant industry experience
- Case Management Experience Working with young people with complex needs
- Understanding of Mental Health challenges experienced by young people
- Demonstrated experience of trauma informed practice
- Ability to work independently and collaboratively as part of team to provide positive outcomes
- Demonstrated professional approach to maintaining clear and consistent boundaries
- Strong communication to assist in functional day to day support of clients
- High level of record keeping and administrative skills
- Current Driver’s Licence
- Senior First Aid Certificate or willingness to gain this
- Satisfactory Criminal record Check
- Covid vaccination is mandatory

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people and child-safe certificate.

**Culture & Benefits**

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks.

**Our culture**

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We’re committed to the safety and wellbeing of each other and the people we serve.

We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Find out more about a **career with Mission Australia**.

**Your benefits**
- Rewarding work - every day you know you’re making a real difference
- Not-for-profit salary packaging, reducing your tax (details via **AccessPay)**:

- Generous discounts with health insurance and major retailers
- Free external, confidential counselling and access to chaplaincy support.

**How to apply

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