Case Manager

7 months ago

Bankstown, Australia BaptistCare Full time

**Case Manager**

This role is created for someone who is focused and dedicated to assisting customers and their families to engage in services, enabling them to remain living in their home. You will empower our customers through individualised care planning and goal setting focused on our well-living approach. The home-based Case Manager role is for the **South West Sydney (including Bankstown, Fairfield, Liverpool, Campbelltown, Camden & Wollondilly) **team and is to work across the HCP and CHSP program.

A typical day can include:

- Participating in the development, implementation and evaluation of services and programs that meet customers’ individual needs
- Developing relationships with families and carers that acknowledge their needs
- Working alongside our customers to set individual goals that are realistic and achievable
- Implementation of the latest best practice and evidence-based approaches
- The position will support customers for the South West Sydney region

At BaptistCare at home, we empower our staff by offering flexible working hours, a supportive team, training opportunities and financial benefits including salary packaging and stability working for an industry-leading provider

**About you**

You are a born communicator with high organisational skills committed to delivering exceptional customer service. You think outside the box and lead our customers to care solutions they trust. Your vision and enthusiasm lifts those around you.

**To be considered, you will need**
- Bachelor’s degree or Diploma of Community Services (Service Coordination) or Diploma of Community Services (Case management), or equivalent qualification, knowledge & experience
- Current Drivers Licence
- Proven experience in working with budget & service delivery parameters
- Demonstrated ability to lead & work as part of a team
- Sound written & verbal communication and computer skills

If you have a warm and friendly nature, a high regard for life, health and wellbeing, and genuinely enjoy helping people - then you’ll be perfect for the BaptistCare team.

**About Us**

We love what we do and the communities we help. With us you can deliver life transforming care, create a career you’ll love, and join a team who make a difference.

We’re a not-for-profit organisation that connects with families, communities and thousands of individuals. You may know us for our aged care services, we also give back to the community through domestic violence prevention initiatives, affordable housing, and offering no-interest loans to the disadvantaged.

If you would like to be considered for this role, please attach a cover letter and copy of your latest resume to Hiring Manager.

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