Guest Service Agent Part Time Holiday Inn
1 week ago
Truly exceptional hotel experiences go beyond comfortable rooms and scenic views. That’s why we’re seeking Guest Service Agents who are passionate about creating lasting memories through personalized service, a friendly smile, and the ability to make every guest feel valued. From check-in to check-out, you’ll play a key role in delivering seamless service and ensuring every guest’s stay is nothing short of extraordinary.
**Your day to day**
We are looking for enthusiastic hotel professional to join our Front Office team as Guest Service Agent. You will be responsible for creating a memorable welcome experience during check in and leaving a lasting impression with our guests through out their stay as well as on departure.
**What we need from you**
- Ideally you will have previous hotel experience in a front office environment and a real passion for delivering great customer service.
- You're known for your dynamic personality and superior communication skills.
- The roles hours of work will be a rotating roster shifts between 7am to 11pm over 7 days.
- Opera knowledge is highly desirable.
**How do I deliver this?**
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely
and caring manner
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
**What we offer**
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
-
Duty Manager
1 week ago
Geelong, Australia Holiday Inn Full timeWe like to lead from the front. So, we’re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You’ll champion our ‘one team’ approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every...
-
Guest Service Agent
5 days ago
Geelong, Australia Holiday Inn Full timeFirst impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for multiple Guest Service Agents who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but...
-
Geelong, Australia Holiday Inn Full time**What we offer** Roles such as this are rare. Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing,...
-
Night Manager Full Time Holiday Inn
1 week ago
Geelong, Australia Holiday Inn Full timeWe love the individual talents, interests and dreams that make you who you are. And because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s...
-
Logistics Officer
5 days ago
Geelong, Australia Holiday Inn Full timePosition Summary: A Logistics Officer plays a crucial role in managing and optimising the flow of goods, materials, and resources within the hotel. They are responsible for overseeing various aspects of logistics, including inventory management, transportation, supply chain coordination, and warehouse operations. The primary goal of a Logistics Officer is to...
-
Conference & Events Coordinator
5 days ago
Geelong, Australia Holiday Inn Full timeA little taste of your day-to-day: Our hotels bring people together. We’re searching for a Meeting & Events Coordinator capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences. Every day is different at IHG, but you’ll mostly be: - Liaising with clients to build...
-
Housekeeping Supervisor
7 days ago
Geelong, Australia Holiday Inn Full time**Join Our Sparkling Team as a Housekeeping Supervisor!** Are you ready to lead a team that creates impeccable experiences for our guests? At Holiday Inn & Suites, we believe that cleanliness is key to hospitality! As our Housekeeping Supervisor, you'll not only oversee daily operations but also infuse fun and creativity into our cleaning routines. If...
-
Guest Services Agent
2 weeks ago
Geelong, Australia HAYS Full timeGeelong VIC | Permanent Ongoing | Full Time | ASAP Start **Your new company** Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. Hays is currently partnered with a Central Geelong...
-
Guest Service Agent
2 days ago
Geelong, Victoria, Australia Novotel Hotels Full timeJoin to apply for the Guest Service Agent role at Novotel Melbourne on Collins.Company DescriptionNovotel Melbourne South Wharf features a golden 26-level tower with 347 accommodation rooms & suites, Mr. Carpano Dining and Bar, and Allora Café. The hotel is complemented with direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern...
-
Guest Service Agent
2 days ago
Geelong, Victoria, Australia CLLIX Apartments & Hotels Full timeAdd expected salary to your profile for insights.CLLIX Apartments & Hotels manages approximately 3,000 self-contained and contemporary strata-titled apartments. CLLIX currently has an extensive portfolio across Queensland, Victoria, and Adelaide with more growth set to occur in 2024 and beyond.CLLIX Apartments & Hotels provides modern and contemporary...
-
Room Attendant
2 weeks ago
Geelong, Australia Holiday Inn Full timeWe take our housekeeping standards seriously. So, we’re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience. A little taste of your day-to-day: Every day is different, but you’ll mostly be: - Making sure every single room is at its absolute best for...
-
Night Auditor
3 weeks ago
Geelong, Australia Holiday Inn Full timeOur hotels never sleep. So, we’re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts. A little taste of your day-to-day: Every day is different, but you’ll mostly be: - Processing payments including room...
-
Hotel Guest Services Coordinator
7 days ago
Geelong, Victoria, Australia cllix Full timeAbout Us:Company OverviewCLLIX Apartments & Hotels is a leading provider of self-contained apartments across Australia. Our goal is to provide exceptional service excellence and create a positive experience for our guests and residents.Job DescriptionThis role involves working as part of a team to ensure the smooth operation of the front office. Key...
-
Guest Services Coordinator
1 day ago
Geelong, Victoria, Australia Gdaygroup Full timeJob DescriptionAs a housekeeper, you will be responsible for cleaning and preparing guest accommodations and communal areas to the highest standard.The role requires attention to detail, excellent time management skills, and flexibility to work hours over a 7-day roster, including weekends and public holidays.
-
Guest Experience Coordinator
21 hours ago
Geelong, Victoria, Australia Gdaygroup Full timeCompany OverviewG'day Group is a leading Australian tourism company with a network of holiday parks, resorts, and a loyalty program.We employ over 2000 people across the country and are committed to providing an amazing customer journey.The Job DescriptionThis role involves cleaning and preparing guest accommodations and communal areas to the highest...
-
Receptionist and Guest Services Professional
6 days ago
Geelong, Victoria, Australia Gdaygroup Full timeAbout UsGdaygroup is a leading Australian tourism brand comprising Discovery Parks, Resorts, and the loyalty program G'day Rewards.We offer an amazing customer journey across our largest park network in the country, employing over 2000 people Australia-wide.Job ResponsibilitiesAs a Front Office Receptionist at Nagambie Lakes, your key responsibilities will...
-
Part Time Call Centre Agent Wanted
9 hours ago
Geelong, Victoria, Australia AFG Inc Full timeAbout the RoleWe are seeking a motivated and reliable individual to participate in paid market research studies as a call centre agent. This is a unique chance to earn extra income while enjoying the convenience of working from home online.
-
Part Time Room Attendant
1 day ago
Geelong, Victoria, Australia Xaplap Part timeXaplap is an exciting and dynamic company that offers opportunities for growth and development. We are currently seeking a Part Time Room Attendant to join our housekeeping team.In this role, you will be responsible for:Cleaning and preparing hotel rooms for guestsProviding exceptional customer service and responding to guest requestsWorking collaboratively...
-
Guest Services Associate I
5 days ago
Geelong, Victoria, Australia Travel + Leisure Co. Full timeGuest Services Associate I - WorldMark VictoriaGuest Services Associate I - WorldMark VictoriaApply locations Victoria time type Full time posted on Posted 2 Days Ago job requisition id R-101045We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of...
-
Front of House Wait Staff
7 days ago
Geelong West, Australia BAAH LAH! Dining Full timeAn exciting opportunity has arisen to join our Restaurant, BAAH LAH! Dining, one of the most sought after restaurants on Geelong's dining scene. We are looking for talented front of house professionals to be part of our growing team. - Part Time & Casual opportunities available._ **What we’re looking for**: Team players with a genuine passion for...