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Housekeeping Supervisor

1 month ago

Geelong, Australia Holiday Inn Full time

**Join Our Sparkling Team as a Housekeeping Supervisor**

Are you ready to lead a team that creates impeccable experiences for our guests? At Holiday Inn & Suites, we believe that cleanliness is key to hospitality As our Housekeeping Supervisor, you'll not only oversee daily operations but also infuse fun and creativity into our cleaning routines. If you're passionate about cleanliness and team spirit, we want you to help us shine

**Key Responsibilities**:
As our Housekeeping Supervisor, you will play a crucial role in ensuring the cleanliness, comfort, and overall satisfaction of our guests. Some of your main responsibilities will include:

- Assist in overseeing and managing the daily operations of the housekeeping department
- Develop, maintain and contribute to high cleaning and service standards in guest rooms and public areas
- Assist in onboard, train, mentor, and lead a team of housekeeping staff to provide exceptional service
- Collaborate with other hotel departments to ensure seamless guest experiences
- Monitor inventory and order supplies to maintain a well-stocked department
- Conduct regular inspections to ensure rooms and public areas meet our luxury standards
- Handle guest requests, feedback and concerns promptly and professionally
- Maintain a strong knowledge of hotel services and amenities to assist guests effectively
- Uphold safety and cleanliness standards, including compliance with health and safety regulations

**What we need from You**
- Previous experience in a Housekeeping Supervisor role in a hotel is highly desirable
- Strong organisational and time management skills
- Excellent communication and interpersonal abilities
- Ability to motivate and lead a team to achieve high standards
- Proficient computer skills, including knowledge of housekeeping management software
- Knowledge of health and safety regulations related to housekeeping operations
- Fitness you’ll be on your feet most of the day with lots of bending and kneeling
- Strength sometimes you’ll need to lift, push or pull big objects like barrels & crates up to 23 kg
- Flexible night, weekend and holiday shifts
- Experience with utilizing Opera and HUBOs is highly desirable but not essential

**What We Offer**

We have a wide range of benefits for our colleagues designed to help you live your best work life including impressive accommodation, food & beverage discounts, on-site meals prepared by our Maestro Chefs, our PerkBox lifestyle and discount program and a supportive Employee Assistance Program.
- At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law._
- The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job._

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.