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Hotel Guest Services Coordinator

2 weeks ago

Geelong, Victoria, Australia cllix Full time

About Us:

Company Overview

CLLIX Apartments & Hotels is a leading provider of self-contained apartments across Australia. Our goal is to provide exceptional service excellence and create a positive experience for our guests and residents.

Job Description

This role involves working as part of a team to ensure the smooth operation of the front office. Key responsibilities include:

  • Ensuring the smooth check-in and check-out of all guests.
  • Accommodating the requests and needs of all guests, making recommendations to enhance their stay.
  • Greeting and assisting clients, staff, and visitors in a friendly and professional manner.
Key Requirements

To succeed in this role, you will need:

  • Excellent customer service skills and communication skills.
  • A friendly and outgoing personality.
  • Proven ability to work as part of a team.
  • Flexibility to work weekends and evening shifts, including public holidays.