Retail Customer Service Officer

7 months ago


Salisbury, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- Permanent Part Time, 25 hours per week between Monday to Friday 8:45am - 5:15pm
- Supportive on the job training for the first 12 weeks
- This is relief role, which will be rostered across both Salisbury and Elizabeth. A willingness to travel to both locations is a requirement of the role.

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.



  • Salisbury, Australia Westpac Banking Corporation Full time

    Customer Service Officer - **Permanent part-time role available at BankSA's Salisbury branch!**: - **Start your career with a bank that serves one in four South Australians**: - **Hours: Mon - Thu 9am - 4.15pm & Fridays 9am - 5.15pm**: - **Bring your best-self to connect with customers from all walks of life!** As one of South Australia's largest...


  • Salisbury, Australia BankSA Full time

    **Permanent part-time role available at BankSA’s Salisbury branch!**: - **Start your career with a bank that serves one in four South Australians**: - **Hours: Mon - Thu 9am - 4.15pm & Fridays 9am - 5.15pm**: - **Bring your best-self to connect with customers from all walks of life!** As one of South Australia’s largest employers, we consider it our...


  • Salisbury, Australia Westpac Banking Corporation Full time

    Customer Service Officer - **Join a supportive team in our Salisbury branch.**: - **Permanent part time position - 33.5 hours per week.**: - **Ongoing training and development available to grow your career.** **How will I help?** You'll be the face of SA Bank - working in-branch to help our customers achieve their financial goals. How will you do it? By...


  • Salisbury, Australia Workskil Australia Ltd Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...


  • Salisbury, Australia Workskil Australia LTD Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a part time 30 hours per week,...


  • Salisbury, Australia BankSA Full time

    You will be the face of BankSA helping our customers reach their financial objectives! - Join a supportive team in our Salisbury - Permanent Part time role, 33.5 hours per week Customer service role working with the local community **How will I help?** First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of...


  • Salisbury, Australia TR3 Recruitment Full time

    YOU | Bring your experience and passion for customer service excellence to this great opportunity to work in a customer focussed, retail banking environment. Your positive attitude, ability to liaise confidently with customers and ability to build rapport quickly, will see you thrive in this varied role. THE ROLE | You will deliver an exceptional customer...


  • Salisbury, Australia BankSA Full time

    **Join a supportive team in our Salisbury branch.**: - **Permanent part time position - 33.5 hours per week.**: - **Ongoing training and development available to grow your career. **How will I help?** You’ll be the face of SA Bank - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their...


  • Salisbury, Australia O'Brien Glass Industries Limited Full time

    **Our **Adelaide **Glazing Branch is seeking a highly-motivated, enthusiastic and passionate Customer Service Administrator to deliver first class service to our new and existing customers.** **About us**: At O'Brien®, we put our customer at the heart of everything that we do, serving more than 300,000 Customers each year, 24 hours a day, 7 days a week,...


  • Salisbury, Australia O'Brien Glass Industries Limited Full time

    **Due to continued growth, our **Adelaide **Glazing Branch is seeking a highly-motivated, enthusiastic and passionate Customer Service Administrator to deliver first class service to our new and existing customers.** **About us**: At O'Brien®, we put our customer at the heart of everything that we do, serving more than 300,000 Customers each year, 24 hours...


  • Salisbury, Australia CM Markets Full time

    We are a financial services provider offering online trading in various financial markets, including stocks, indices, forex, commodities, and cryptocurrencies, to retail and institutional clients worldwide. We provide services through proprietary and third-party trading platforms and offer a range of educational resources and tools to support our clients'...


  • Salisbury, Australia Garboro Foods Full time

    We are looking for a dedicated customer service consultant to join our office at Salisbury. Responsibilities include, but are not limited to: - Inbound customer order taking - Communicating directly with customers - Entry of customer orders and related documentation into our company system in a timely and accurate manner - Outbound calling from time to...


  • Salisbury, Australia Astrum Recruitment Full time

    Influence a positive outcome for both the customers and the business, ensuring customer satisfaction **Bullet Points** - Fun Vibrant Office - Flexible working Hours - Temp to Perm Opportunity - School working hours - 9am - 2pm is available - Free Parking on Site | Public Transport Friendly **Full Job Description** Our client is a leading provider of...


  • Salisbury, Australia Astrum Recruitment Full time

    **About The Company** Our client is a global leader in the Fire & Security solutions helping protect people, property and assets using world-class brands. We have 3 opportunities to start based in South of Brisbane. **About The Role** Our client is looking to add to their team and require **2 x Customer Service Specialists**. The role is a mixture of...


  • Salisbury, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our Salisbury Branch are looking for an experience Customer Service...


  • Salisbury, Australia ALSCO PTY LIMITED Full time

    **The Company**: 27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963. The Alsco group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector,...

  • Customer Sales

    6 months ago


    Salisbury, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...


  • Salisbury, Australia Astrum Recruitment Full time

    **Are you looking for an exciting opportunity to be a part of a cutting-edge migration project in the telecommunications industry?** We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative for our migration from 3G to 4G Telecommunications devices. This role will play a crucial part in ensuring a...


  • Salisbury, Australia MITrade Pty Ltd Full time

    MI Trade We currently has exciting positions available for experienced Customer service assistants to join our growing and amazing team. You will become a key component assisting customers / investors to provide quality and professional service and advise clients and customers and manage clients portfolio. MI-TRADE CULTURE It’s an exciting time to become...


  • Salisbury, Australia Westpac Banking Corporation Full time

    Customer Service Specialist - **Join a supportive team in our Salisbury branch.**: - **Permanent full time position - 38 hours per week.**: - **Ongoing training and development available to grow your career.** **How will I help?** You'll be the face of Westpac - working in-branch to help our customers achieve their financial goals. How will you do it? By...