Arbitration Support Team Leader

4 days ago

Melbourne City Centre, Australia Accident Compensation Conciliation Service Full time

Accident Compensation Conciliation Service (ACCS)
Melbourne
$ 111,704 per annum (plus super) + incredible career opportunities + excellent mentoring and support
- Play a key role in helping injured Victorians to find a way forward
- Enjoy rewarding work, a respectful culture, and the support you need to thrive
- Competitive remuneration, flexibility, and incredible benefits

Searching for real purpose and authentic people? Help bring our groundbreaking new arbitration service to life - and be valued for your work.
The impact you'll have
At ACCS, we've helped thousands of injured workers and employers to resolve their disputes and move forward with their lives. We're a robust Victorian Government statutory authority that's been making an impact since 1992.
As we embark on an exciting new chapter with the addition of an Arbitration service, we need you to join us as the Arbitration Support Team Leader. In this role you will be responsible for leading and managing a team of Case Support Officers and Hearing Support Officers within our Arbitration service. Reporting to the General Manager of Registry, you will bring your unique perspectives and expertise to help turn our proud legacy into a bright future.
Providing Leadership, direction, and a collaborative mindset, you will:

- Lead and manage a team of Hearing Support Officers and Case Support Officers in the delivery of a high performing and efficient arbitration support service in a way that meets operational objectives and legislative requirements
- Provide direction, support, feedback and guidance to the team to ensure a consistently high-quality service
- Work closely with team members to facilitate individual high performance and accountability through mentoring, coaching and professional development
- Work closely with the team to assist in decisions making particularly regarding referrals for arbitration as well as the escalation of complex matters for technical and/or legal advice
- Oversee the Arbitration dispute process to ensure disputes are progressed in a timely way and per legislative requirements and Ministerial Guidelines

**Who we're looking for**:
**To succeed in this role, you will have**:

- Experience leading teams and meeting the needs of multiple stakeholders within a service-oriented environment
- Well-developed ability to effectively coordinate and lead a team, set expectations, manage resources, allocate tasks and respond to service requirements as necessary
- Be able to foster a supportive and collaborative work style that challenges, empowers and inspires others to fulfil their potential
- Well-developed verbal and written communication skills and the ability to engage with a broad range of audiences including participants in hearings, parties to disputes, and other ACCS staff
- Ability to prioritise and allocate dispute workloads and task effectively along with the ability to meet service, efficiency and performance standards

For further information, please refer to our position description.

Resolution matters. And so do you.
We're a stable, purpose-driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including:

- Competitive remuneration, plus generous allowances and reimbursements for study, wellbeing and home-office working.
- More leave when you need it most - flexible leave arrangements tailored to you.
- Access to our 24/7 employee assistance program for you and your family.
- A progressive and supportive work environment with experienced leaders who are invested in you.

Here are some of the things we hope you'll love about working with us:

- Help Victorians find a way forward

As a Arbitration Support Team Leader, you'll play a vital role in helping injured workers and employers overcome some of the most challenging times of their lives.
- Find support and relationships that count

Respect is a key value here. We trust and empower you to be your best self, at work and home.
- Respect today, shape tomorrow

Bring your diverse thinking and help make us even better.
- Be rewarded for your contribution

We offer you real professional development opportunities, including one PD day a month, plus a wide range of rewards and benefits to help you thrive.

Want to help us shape a brighter future? Join us.
- Your interest and motivation in the position and how you can make a valuable contribution to the team and broader organisation.
- Your suitability for the position by outlining all the relevant behavioral traits, skills, experience and capability.

ACCS is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

  • Arbitration Support Team Leader

    4 days ago

    Melbourne, Australia Accident Compensation Conciliation Service Full time

    Location: Melbourne | CBD Job type: Full time / Ongoing Organisation: Accident Compensation Conciliation Service **Salary**: $111,704 - $120,189 Occupation: Legal Reference: VG/ACCS/AB/60004 **Arbitration Support Team Leader** **Accident Compensation Conciliation Service (ACCS)** **Melbourne** **$ 111,704 per annum (plus super) + incredible career...

  • Arbitration Dispute Resolution Officer

    7 months ago

    Melbourne City Centre, Australia EML Full time

    **Arbitration Dispute Resolution Officer**: VIC - Melbourne CBD Legal, Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other...

  • Arbitration Dispute Resolution Officer

    7 months ago

    Melbourne, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Arbitration Dispute Resolution Manager

    7 months ago

    Melbourne, Australia DXC Technology Full time

    **About the Role** As an Arbitration Dispute Resolution Manager, you will manage and oversee arbitration and conciliation matters before the Workplace Injury Commision on behalf of DXC Claims Management Services. You will deal with technical and complex disputes, attend meetings with external stakeholders including WIC, and regularly update stakeholders...

  • Executive Assistant/business Support Team Leader

    7 months ago

    Melbourne City Centre, Australia ANZPAA Full time

    An exciting opportunity is available to join the Office of the CEO at the Australia New Zealand Policing Advisory Agency (ANZPAA) as an Executive Assistant/Business Support Team Leader. POSITION DESCRIPTION The Executive Assistant/Business Support Team Leader provides high level executive support to the Chief Executive Officer, including acting as the CEO's...

  • Team Leader

    5 days ago

    Melbourne City Centre, Australia EML Full time

    **Team Leader**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are growing our business and with this expansion a number of opportunities are now available. With over 4000 employees nationwide and ongoing growth plans, now is the time to join. We truly support...

  • Team Leader

    7 months ago

    Melbourne City Centre, Australia EML Full time

    **Team Leader**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are growing our business and with this expansion a number of opportunities are now available. With over 4000 employees nationwide and ongoing growth plans, now is the time to join. We truly support...

  • Construction Lawyer

    5 days ago

    Melbourne City Centre, Australia HAYS Full time

    Junior and Senior Lawyer | Construction and Infrastructure Experience | Permanent **Your new company** Hays Legal has partnered with an established law firm to recruit for an Associate and a Senior Associate in the Construction and Infrastructure practice area. You will join a reputable and thriving practice and work with a high performing and supportive...

  • Team Leader

    5 days ago

    Melbourne City Centre, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

  • Team Leader

    7 months ago

    Melbourne City Centre, Australia State Revenue Office Full time

    At least two (2) ongoing and fixed term roles in the Investigations Melbourne Branch, Compliance Division - Salary $ 117,718 plus 11% superannuation - VPS Grade 5.2 - Based in Melbourne CBD, with hybrid working arrangements What we offer The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties,...

  • Technical Team Leader

    7 months ago

    Melbourne City Centre, Australia HAYS Full time

    IT Technical Team Leader job available | Melbourne | 100% remote | Permanent | Immediate start **Your new company** A growing National IT Service Provider requires a Technical Team Leader to join its East Coast team for a permanent role commencing immediately, based in Melbourne. The company promotes a collaborative and supportive work environment,...

  • Team Leader Relocations

    2 months ago

    Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** The Team Leader, Relocations role leads a team of relocations officers that connect directly with renters to support their relocation, from first engagement to being moved into the new home. The Team Leader, Relocations will work collaboratively with internal and external stakeholders under the direction of the Manager, Relocation Operations....

  • Team Leader

    6 months ago

    Melbourne City Centre, Australia Page Personnel Full time

    Melbourne CBD Location - Lead & Grow a Medium Sized Team **About Our Client**: Our client is an industry leader in the Superannuation, Insurance, and Financial Services, who are currently experiencing a substantial period of growth and require an experienced Team Leader to join their Superannuation business. This is an excellent opportunity for an...

  • Team Leader, Business Client Support

    1 day ago

    Melbourne City Centre, Australia Department of Transport Full time

    Annual Salary Range: VRO3 $72,762 - $88,527 per annum plus superannuation - Tenure: Ongoing - Employment Type: Full Time - Usual Work Location: Melbourne CBD About the Team The Operations Service Delivery Support team, manage high-volume, back-office registration services, payment errors and business client transactions, as well as customer complaints. The...

  • Team Leader

    4 months ago

    Melbourne City Centre, Australia Department of Education Full time

    About the Department The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society. About the Victorian...

  • Drafting Team Leader

    7 months ago

    Melbourne City Centre, Australia HAYS Full time

    Drafting Team Leader role for prominent builder who deliver high quality detached housing and MD solutions **Your new company** Our client is a renowned builder who in recent years has become a "go to" for leading developers to deliver a high quality turn-key product across the detached and medium density space. With a strong pipeline of forward projects...

  • Team Leader, Integrated Remand Support and Advocacy

    1 month ago

    Melbourne City Centre, Australia Victoria Legal Aid Full time

    **2x full time (part time considered) maximum term position up to 2 years**: - **Salary range: $98,902 - $123,624 (pro rata) + super + salary packaging**: - **Up to $15,900 in salary packaging and hybrid WFH & office model** **About the role** VLA is launching a groundbreaking, first-of-its-kind service designed to provide integrated support and advocacy...

  • Aps6 Team Leader, Operations

    7 months ago

    Melbourne City Centre, Australia HAYS Full time

    Leading Federal Government Agency **Team Leader** Team Leader role available within Federal Government. 6 months fixed-term contract, APS 6 level. Australian Citizens only. **Your new company** This Federal Government organisation is responsible for overseeing significant Australian social and political processes, including management of various major...

  • Team Leader

    7 months ago

    Melbourne City Centre, Australia Davidson Group Services Full time

    **Team Leader / Practice Lead - Recruitment - Technology Team** - An attractive remuneration package and uncapped bonus potential - Supportive environment empowering you with the autonomy and accountability to create your success - Opportunity to step into a leadership role or further develop your leadership skills - Hybrid working arrangement...

  • Team Leader

    5 days ago

    Melbourne City Centre, Australia Department of Health Full time

    ***: The position is accountable for delivering timely and accurate payroll services to staff of Department of Health and Department of Families Fairness and Housing, Statutory Bodies and Authorised Offices. The Team Leader is required to supervise and lead a team of payroll officers while providing a responsive, customer service focused experience, through...