2ic/senior Medical Receptionist
4 weeks ago
**About Us**
Established 14 years ago, we are now one of the largest allied health clinics in the Eastern Suburbs, voted BX **Allied Health Business of the Year** in 2020.
We have a large, modern and custom designed facility that is located in the heart of Balwyn, surrounded by trees, cafes, plenty of car parking and sporting clubs - we are spoilt by our location.
The clinic is located over two levels with a boutique, light filled Pilates studio and rehab gym downstairs.
**The Role....**
We are seeking a passionate and professional 2IC/Senior Receptionist to support the Practice Manager in the daily administrative functions of the business. You will be working within an exceptional team, led by a supportive Practice Manager.
**Key duties include**:
- Diary and appointment management
- Taking payments
- Stock ordering and inventory control
- Accounts, receipting and banking
- Opening and closing the practice and ad-hoc roles throughout the day consistent with administrative tasks.
- Maintain exceptional levels of customer service
- Be able to identify areas that need process improvement and systemisation
**Who we need**
Are you organised, motivated and enthusiastic?
If the person we're looking for is you, you might recognise yourself as:
- accurate and organised
- has very high attention to detail, you love a list
- quietly confident facing people (customer service is huge for us)
- excited about learning
- a critical listener who loves to be part of a team
- top-notch client management skills
- a great leader
- excited by systems and processes
Previous medical or reception experience is essential. Formal qualifications in small business / practice management would be favourable.
- Most importantly_ we are seeking someone who is passionate about bringing our customer service promise to life, and helping our **customers achieve** their **health and wellbeing goals**.
**Why choose us?**
You'll have the opportunity to work with an experienced team of Physiotherapists, Osteopaths, Pilates Instructors, Remedial Massage Therapists and Podiatrist. Our Managing Director is an APA Titled Physiotherapist, who is a leading therapist and foot and ankle expert.
Our bespoke facility has been specifically designed to **encourage staff** to do what they **love at work**, but **also in down time**. We have onsite facilities encouraging staff to Practice what we Preach Do some Pilates at lunchtime, cycle to work and shower on-site or sneak in a run over lunch or enjoy relaxing on our **sun-drenched, rooftop courtyard.**
**Learning and development is one of our passions**, if you work with us you will gain exclusive access to the Skill Builders program, **valued at $15,000**. This has learning modules in sales, marketing, leadership and much more. Grow personally alongside the clinic.
Like coffee? So do we just pop next door to Mr.Hendricks, Balwyn's only 5 bean café and destination of choice by many Melbournians. This is just one of the many benefits of working at BSPC.
**Job Types**: Part-time, Permanent
**Salary**: $30.00 - $35.00 per hour
Expected hours: 30 - 32 per week
**Benefits**:
- Employee discount
- Employee mentoring program
- Professional development assistance
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
**Experience**:
- Medical receptionist: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location: In person
Application Deadline: 05/04/2024
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