Medical Receptionist

Our Best Starts with You
We get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here, you are our impact and you are our future.

We are looking for an energetic and professional Medical Receptionist to join our busy Balwyn Cardiology clinic on a 12-month maternity leave contract.
Also known as the Patient Services Officer you are responsible for providing friendly administrative support to our staff and clinicians, booking and rescheduling testing, liaising with hospital staff and doctors.
This role reports directly to the Practice Manager and supports our vibrant team who are passionate about customer service and working collaboratively.

**What you’ll do**:

- Act as the first point of contact and greeting patients on arrival
- Managing patient appointments for numerous Specialists across multiple sites
- Collect patient information, maintaining patient privacy and accurate data entry
- Manage a large volume of patient telephone enquiries
- Coordinate the billing and receipting of accounts to patients, Medicare and DVA
- Liaising with Specialists, Nurses, Cardiac Physiologists and peers.

**Who you are**:

- Friendly, professional phone manner, excellent time management skills and the ability to multitask.
- Ability to work autonomously and complete work within tight timeframes.
- Strong customer service and communication skills
- Positive, enthusiastic and a genuine love of working in a fast-paced environment whilst maintaining a high level of accuracy, quality and professionalism
- Flexibility to cover shifts across sites
- Knowledge of working in a medical setting preferred but not essential.

**What’s in it for you**:

- Full time, 12-month contract
- Range of employee benefits
- Work with a connected, collaborative team
- The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for treatments of heart disease.

**Who we are**:
We are a team of over 700 highly trained and passionate healthcare professionals, innovative support staff and leaders across 80 locations in Australia. We believe through individualised care, research and world-leading outcomes, we will reduce the impact of heart disease in Australia. We do this through bringing together leading experts, innovative technology and the latest tests and procedures.
We are about deep patient care, exceptional outcomes for all and moving the industry forward.
Interested?
We are building something important here, something special. If this sounds like something you would like to be a part of, we invite you to click "apply" and share your interest. We look forward to hearing from you.

**Covid-19**:
In line with the Public Health Order, all Advara HeartCare clinical employees are required to be vaccinated for COVID-19. To be eligible for consideration to perform work for Advara HeartCare, you must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment.