2ic/allied Health Receptionist

2 weeks ago

Balwyn, Australia Balwyn Sports and Physiotherapy Centre Full time

**About Us**

Established 11 years ago, we are now one of the largest allied health clinics in the Eastern Suburbs, voted BX **Allied Health Business of the Year** in 2020.

We have a large, modern and custom designed facility that is located in the heart of Balwyn, surrounded by trees, cafes, plenty of car parking and sporting clubs - we are spoilt by our location.

The clinic is located over two levels with a boutique, light filled Pilates studio and rehab gym downstairs.

**The Role....**

We are seeking a passionate and professional 2IC/Senior Receptionist to support the Practice Manager in the daily administrative functions of the business.

These roles are responsible for reception management, systemisation of procedures and policies and day-to-day business communications. Other key duties include:

- Diary and appointment management
- Taking payments
- Accounts, receipting and banking
- Opening and closing the practice and ad-hoc roles throughout the day consistent with administrative tasks.
- Maintain exceptional levels of customer service
- Be able to identify areas that need process improvement and systemisation

**Who we need**

Are you organised, motivated and enthusiastic?

If the person we're looking for is you, you might recognise yourself as:

- accurate and organised
- a great people person
- excited about learning
- a critical listener who loves to be part of a team
- top-notch client management skills
- a great leader

Previousmedical or reception experience is essential. Formal qualifications in small business / practice management would be favourable.
- Most importantly_ we are seeking someone who is passionate about bringing our customer service promise to life, and helping our **customers achieve** their **health and wellbeing goals**.

**Why choose us?**

You'll have the opportunity to work with an experienced team of Physiotherapists, Osteopaths, Pilates Instructors, Remedial Massage Therapists, Hand Therapist and Podiatrist. Our Managing Director is an APA Titled Physiotherapist, who is a leading therapist and foot and ankle expert.

Our bespoke facility has been specifically designed to **encourage staff** to do what they **love at work**, but **also in down time**. We have onsite facilities encouraging staff to Practice what we Preach Do some Pilates at lunchtime, cycle to work and shower on-site or sneak in a run over lunch or enjoy relaxing on our **sun-drenched, rooftop courtyard.**

Like coffee? So do we just pop next door to Mr.Hendricks, Balwyn's only 5 bean café and destination of choice by many Melbournians. This is just one of the many benefits of working at BSPC.

**Job Types**: Part-time, Permanent
Part-time hours: 15-20 per week

**Salary**: $30.00 - $34.99 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- Flexible hours

Ability to commute/relocate:

- Balwyn, VIC 3103: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Medical receptionist: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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