Ndis Support Coordinator

Work collaboratively with NDIS participants to improve their capacity and capability and build their independence using a person-centred solutions oriented approach and capacity building framework;
- Network and stay connected with mainstream and community service providers in areas such as education, transport, health etc. in the region;
- Assess a variety of suitable service providers to offer a range of support options to participants, providing choice and control to participants for selection of their preferred NDIS service providers;
- Negotiate with participants’ preferred service providers regarding required services and prices;
- Where required, arrange assessments to determine the nature and type of support requirement e.g. assessment to determine home modification needs;
- Support participants with creating, editing, ending service agreements and service bookings;
- Monitor plan outcomes and expenditure to ensure the plan remains in budget;
- Strengthen and enhance a participant’s capacity to coordinate supports, self-direct and manage supports and participate in the community, including providing participants with assistance to resolve problems or issues that arise, understand their responsibilities under service agreements and change or end a service agreement;
- Provide reports to the NDIA as required;
- Assist participants to prepare for their plan reviews by helping them assess whether they achieved their goals and best utilised their funding;
- Identify solutions to barriers experienced in implementing the plan, consider new goals;
- Help participants decide on what actions to take to achieve their goals.
- Be the participants’ key contact for service issues, complaints, major changes and plan reviews;
- Ensure accurate and timely collection of relevant data, reporting and management of client data base (CRM) and other systems with timely and accurate data entry for monthly invoicing, journals and notes, incident reports, complaints and correspondence and uploading relevant client documentation;
- Maintain up-to-date knowledge of the NDIS policies, systems and practices;
- Build effective relationships with participants, their families / carers and other support providers whilst maintaining clear professional boundaries;
- Undertake other relevant duties, projects and initiatives, which are consistent with the Band level skills and competences;
- Experience in the profession and evidence of involvement in clinical supervision and professional development as required by the appropriate professional body.

**Job Types**: Part-time, Subcontract

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Support Coordination: 1 year (required)

Licence/Certification:

- Working with Children Check (required)
- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person