Casual Practice Receptionist

2 months ago

Central Coast, Australia PRP Diagnostic Imaging Full time

**Casual Practice Receptionist - Central Coast**
- Casual Position | Flexibility on Number of Hours Per Day
- Central Coast Based
- Growing Diagnostic Imaging Company | Investment in Latest Technology

**About Us**

PRP Diagnostic Imaging offers a comprehensive range of imaging services, through a network of 32 practices across Sydney, Illawarra, Central Coast and the Hunter and Central West. Due to continued business growth and investment additional practices will be opening in 2023/4. At PRP, we are committed to providing the highest quality of patient care, with a personal touch. We are renowned for our reputation within the industry and are one of the leading imaging services providers in NSW, particularly with regards to our reports.

We utilise the most advanced technology and employ a team of world-class imaging physicians, specialists, technicians and support staff in a safe and caring environment. We encourage collaboration, a strong work ethic and provide a supportive learning environment. We have an outstanding track record in the professional development of our team.

**About the Position**

You will be required to work at all our Central Coast sites including our Contact Centre at Tuggerah. Our Central Coast practices offer a wide range of imaging services including CT, Nuclear Medicine, Mammography, Ultrasound and X-Ray. In this casual position, you will be responsible for managing the important first contact with our patients both in person and over the phone. You will provide exceptional customer service and administration. You will ensure that all information that is data entered and reviewed is accurate and work closely with our medical teams to ensure the smooth transition of patients from first call to procedure. You will complete all billing and invoicing for our patients, liaise with referring doctors and operate our booking system.

We make significant investment in your success by providing extensive initial and ongoing training and support so that you can successfully deliver against your KPI's and so you feel empowered to identify opportunities to improve our systems and processes.

**About You**

You must have outstanding customer services background with excellent interpersonal skills particularly with regards to compassion and empathy. You must be able to multitask and possess the ability to work as part of a cohesive team. You will be ambitious and thrive in an environment where you will be challenged. You must be knowledgeable in MS Office and be accustomed to entering complex data into a Customer Relationship Management (CRM) system with the demonstrated ability to maintain strict confidentiality and professionalism in all circumstances. You will be given the opportunity to grow your career and rewarded for great performance.

**What We Offer**
- Attractive remuneration
- New state of the art equipment
- Friendly, diverse and professional team
- Flexible and supportive working arrangements

**Our Values**

We put care into everything we do. We are courageous and accountable. Our reputation is outstanding and we trust and empower each other. Reach your full potential with PRP, where patient wellbeing is our priority and having fun is part of our culture.

**Applying**

You must have full work rights for Australia to be considered for this position.

PRP is committed to equity diversity and inclusion. Applications from people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQA+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.

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