Technical Service Coordinator

1 week ago

Sydney, Australia Liebherr-Australia Pty. Ltd. Full time

About the Role

Liebherr Earthmoving and Material Handling division has a great opportunity for a highly organized individual with technical experience to join the Service team at our Sydney and branch located in Erskine Park. In this newly created role, you will be responsible for the technical support for our Field Service technicians and our customers across Sydney and New South Wales

**Key Responsibilities**:

- Communicate with customers to diagnose and trouble shoot any machine queries.
- Provide technical support to the field technicians.
- Responding to queries and maintain good customer relations and preparation of quotations.
- Work with the Service Co-ordinator to complete scheduled jobs.
- Work collaboratively with the Parts and Sales departments.
- Arrange required equipment and parts for job completions.
- Monitor and track work in progress.
- Collaborate with other team members to optimize customer satisfaction

**About You**:

- Field experience working on equipment
- Experience working in a service department
- Trade qualifications in Diesel/Plant Mechanic or Electrical would be beneficial
- Strong communication & interpersonal skills
- Proficient in Microsoft Office
- Ability to multitask and prioritize tasks
- Detail-oriented with excellent organizational skills
- Ability to work independently as well as part of a team

**How to Apply**:
Susan Tran - HR Coordinator

Applications close COB 27th February 2024

No agencies or third parties please.

**One Passion. Many Opportunities.**

**The company**:
Liebherr-Australia Pty. Ltd. is part of the Liebherr Group, which employs more than 50,000 people, in over 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare head office complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.

**Location**:
Liebherr-Australia Pty. Ltd.

1-15 James Erskine Drive

2759 Sydney

Australia (AU)

**Contact**:
Susan Tran

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