Front Office Team Leader

7 months ago


Greater Adelaide SA, Australia IBIS Full time

**Company Description**
Ibis Adelaide is proud to report that we have successfully defended our title as being the proudest of our incredible hotel for nearly 10 years* (*only slight bias was detected in the writing of this ad) With an NPS and RPS that is the envy of many 5 star properties, a purpose built brand new ish hotel (opened in 2014 with strong design elements and a team
of people that never settle for second best, this is an opportunity to join the fun and lead the way The bones of our hotel include 311 rooms, a fitness centre, restaurant and bar on level one, and a flexible conference space The soul of our hotel is the 40 incredible staff, who
deliver amazing service day in and out.
**Job Description** As our next Reception Team Leader, you will work a variety of shifts including reception shifts, and often stepping up as the shift leader / Hotel Duty Manager.**

**You will...**
- Welcome the guests and provides support and leadership to all Reception Team Members.
- Contribute to guest’s satisfaction by providing high quality services with a warm and friendly approach.
- Ensure department policies and procedures are well understood by all employees and observed in tasks performed. Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure employees are informed daily about priorities to personalize service

**Qualifications** Work Experience, skills and attributes...**
- Proven reception experience in a fast pace, high volume environment is preferred.
- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Prior experience working with OPERA or a related system is a must
- Strong interpersonal and problem solving abilities and the ability to lead by example.
- Assist in conducting the training for all Front Office Team Members.
- Assist in recruitment, performance review and PDP for the team.
- Current valid SA RSA
- Holds a current and valid RP Badge
- Hold a current and valid First Aid and CPR certificate

**Additional Information** What is in it for you**:

- ALL Heartist, Employee benefit card, offering **Discounted Hotel stays**, food and beverage rates and Spa treatments, worldwide - for yourself and for friends and family, across our entire network.
- ** Ongoing reward and recognition** incentives and awards.
- Opportunities for further development and **worldwide career progression** within Accor - travel the world with us
- Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
- Ability to make a difference through our Corporate Social Responsibility activities.
- Discounted car park
- Laundered Uniform

**What are the benefits?**

Accor has a strong focus on ensuring all of its people feel welcome and feel valued. This means industry leading training opportunities, career planning and benefits such as hotel discounts at over 3500 hotels worldwide, global partnership discounts (including Medibank, Europcar, Samsung and many others) and so much more.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS



  • Adelaide, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...


  • Adelaide, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...


  • Greater Adelaide SA, Australia AccorHotel Full time

    **Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Front Office Manager

    3 months ago


    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM202410021 **Location**: Adelaide Front Office Manager **Location**: Adelaide, South Australia Join the Front Office Team at Stamford Plaza Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio...


  • Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM20241221 **Location**: Adelaide, SA Front Office Duty Manager **Location**: Adelaide, South Australia Join the Front Office Team at Stamford Grand Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel...


  • Greater Adelaide SA, Australia HAYS Full time

    An exciting new opportunity in an NFP organisation. **Your new company** Our clients are currently in need of an Administration Team Leader to lead the Reception and Front Desk services at the Adelaide Office. **Your new role** - Provide leadership and direction to the team by developing procedures to assist in completing all functions of the reception...

  • Front Office Manager

    7 months ago


    Greater Adelaide SA, Australia Oaks Hotels Full time

    **Company Description** Oaks Hotels & Resorts is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Our modern and fully equipped apartments, residences and suites are what make our Guests return time and time again. Our people drive the success of our business, so we...


  • Adelaide Region SA, Australia AA Appointments Full time

    **READY TO MAKE THE MOVE?** **FRONT OFFICE MANAGER** **REGIONAL AUSTRALIA - STUNNING RESORT** **CHEAP RENT, TOP $$$ AND CAREER PROGRESSION!** Fancy leaving the big smoke behind for a quieter life? Imagine living in this stunning resort town where you have access to Australia's gorgeous outdoors, great community, top schools, discounted accommodation and...


  • Greater Adelaide SA, Australia Sonder AU Full time

    Posted: 10/10/2024 Closing Date: 24/10/2024 Salary: $97,377.00 - $101,787.00 Job Type: Permanent - Full Time Location: Kaurna Country, Sonder & headspace Edinburgh North Job Category: Administration **Who are we?** Sonder is an inclusive, not-for-profit organisation that has been providing better quality health and support services to the South...


  • Greater Adelaide SA, Australia Crowne Plaza Hotels & Resorts Full time

    **Your day-to-day** - Provide support in coaching and regular feedback to help manage conflict and improve self and team member’s performance/development - In conjunction with Front Office Manager contribute to regular staff meetings that focus of morale building, teamwork, operational issues and driving guest experience - Maintain cashiers float, ensuring...


  • Greater Adelaide SA, Australia FIRST CONTACT Full time

    Location: Adelaide Salary: AUD Industry Standards Certainly! Here’s the updated version with the location changed to Adelaide, South Australia: **Join Our Front of House Team at First Contact!**: - Be part of a relaxed corporate environment at our state-of-the-art campus in Adelaide, South Australia._ At **First Contact**, Australia’s premier...

  • Front Office Manager

    2 months ago


    Adelaide, Australia SeaLink K'gari (Fraser Island) Full time

    **The Opportunity** Are you ready for an adventure? We are seeking a dynamic, dedicated, and experienced Front Office Manager to lead our front office team. This role is perfect for a guest experience rockstar who thrives in a busy, fast-paced resort environment. This isn’t just a job; it’s a lifestyle! Get ready to embrace island life. This role...

  • Front Desk Coordinator

    2 months ago


    Greater Adelaide SA, Australia Piper Alderman Management Full time

    Adelaide - Business Services - Office Services - Full time We have an exciting opportunity to join our team in our Adelaide Office as a Front Desk Coordinator. This role requires experience in a corporate reception/front office and administrative support role with a commitment to exceptional customer service combined with a can-do attitude, excellent time...

  • Cleaning Team Leader

    4 months ago


    Greater Adelaide SA, Australia Compass Group Australia Full time

    **_Cleaning Team Leader_** **_$27 per hour + Super_** **_ASC North, Osborne_** **_ Eurest is your complete workplace food and catering partner. We can take care of everything from your tea room to the boardroom, as well as create customised workplace eateries you can call your own. We’re also very experienced at looking after the food and beverage needs...


  • Adelaide Region SA, Australia SKYCITY Full time

    Eos - A Greek goddess of the dawn; Eos emerged each morning to bring light and luminescence to the world. An embodiment of hope and optimism, Eos by SkyCity captures a captivating moment of change. As borders open and travel resumes, we are thrilled to be expanding our exciting and vibrant Front Office team, and are now looking for a Front Office Supervisor...


  • Greater Adelaide SA, Australia Royal Flying Doctor Service Full time

    **Administration Team Leader** - **Join Australia’s most reputable charity** - **Full time, Permanent position located in Adelaide** - **Free parking and salary packaging options available!** **About the Royal Flying Doctor Service South Australia / Northern Territory (RFDS SA/NT)** We are trusted leaders in providing aeromedical and primary health care...

  • Receptionist

    7 months ago


    Greater Adelaide SA, Australia Universal Business Team Full time

    A unique opportunity has arisen for a positive and friendly Receptionist to be the face of two companies, Acura group and Highgate Air. **Acura Group**: Acura Group is a reputable and reliable supplier catering to the construction sector in South Australia, Western Australia, and the Northern Territory. With a commitment to excellence, this family-owned and...

  • Team Leader

    4 weeks ago


    Greater Adelaide SA, Australia CooperVision Full time

    Are you ready to lead and motivate a dynamic team? We’re looking for an experienced and driven Team Leader to join our distribution team and help drive success. This role will report to the Warehouse Manager, ANZ. CooperVision ANZ, with offices in Sydney and Adelaide, consolidates into the Asia-Pacific region. ANZ revenues in 2023 exceeded USD 45 Million,...


  • Adelaide Region SA, Australia AA Appointments Full time

    **ASSISTANT FRONT OFFICE MANAGERS - NT** **LOCATION: REGIONAL NORTHERN TERRITORY** **READY FOR AN EXCITING ADVENTURE?** **MOVE TO THIS AMAZING REGIONAL RESORT TOWN** **HOTEL FRONT OFFICE ASSISTANT MANAGERS X 4** **SHORT & LONG TERM CONTRACTS AVAILABLE** **TOP SALARY PACKAGE + DISCOUNTED ACCOMMODATION** Want to celebrate this festive season in an...

  • Administration Officer

    7 months ago


    Greater Adelaide SA, Australia Gateway Synergy Recruitment Full time

    Experience in general administration, reporting and document management - Career development opportunities and flexible work arrangements **The Company** Our client is a national civil engineering and environmental services provider. They are looking for an Administration Officer to be based in Adelaide. **The Position** Our client is seeking an...