F&b Attendant

7 months ago

South Yarra, Australia Ovolo Group Full time

Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.

Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.

And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.

**Lona Misa - Vibrant. Loud. Unapologetic.**

Unlike the original, **Lona Misa** reveals its charismatic charm and endearing idiosyncrasies upon the first visit. Home to 90 seats and sustainably crafted to be shareable, seasonal, and flavourful, Latin fare and bistro dining collide against the norms of the classical medley you know of vegan and vegetarian dining. Bringing Lona Misa to life are hospitality legends, and renowned Melbourne, Chefs Shannon Martinez of Smith & Daughters and Ian Curley of French Saloon, Kirk’s Wine bar. In the kitchen, yin meets yang, North meets South, oil meets vinegar. Curley and Martinez, curate a heavily vegan menu offering vegetarian additions.

**The Gig**

Reporting to the food and beverage supervisor, you will play a vital role within the venue, providing the highest level of service and supporting the team to achieve outstanding performance. This is a **Casual** role and will require flexibility within your availability. As our newest **Food & Beverage Attendant**, your responsibilities will include but are not limited to:

- Assist guests with entire dining experience from greeting them, seating them, taking orders and keeping them happy at all times by anticipating all there needs
- Familiarise yourself with restaurant products and services including full knowledge of menus, wine lists and other beverages
- Ensure you are aware of all dietary requirements to provide guests with the most accurate information about menu offerings
- Demonstrate high levels of service and prompt, efficient and polite responses to all requests
- Encourage feedback from our guests, to update and maintain guest history records, enabling us to anticipate the needs of our guests
- Demonstrate a good knowledge of the local area and continually update knowledge of the latest trends
- Be pro-active in your approach to the job and work within the specific standards and procedures. (e.g. introduce yourself to guests, use their name and interact on a personalised basis)

**About you**

At Ovolo, we are all about YOU. We provide a fun and exciting environment and all we ask is that you give us your dedication to our brand and most importantly, your team You're a hard-working individual that's not scared to jump in and help where needed. Ideally you will have a Food & Beverage background with knowledge of restaurant operations, however if you come with the right attitude, the rest is simple You will have a valid RSA or willing to get one prior to starting. We require that you provide flexibility in your availability, willing to work various shifts including mornings, nights & weekends. You will have good communications skills and have the ability to remain calm and professional within a fast-paced environment.

**What you'll get...**
- Experience us Stay with us and experience our award winning restaurant on us
- Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia -bring your personality and sense of fun to work and the most amazing team to work with.
- Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
- Receive Hotel benefits in rooms and our fabulous F&B outlets
- Stay Fit and Fabulous; be involved in our Wellbeing Programmes
- Develop relationships and make a difference to other people’s lives through our Community Programme
- Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent

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