Guest Experience Agent

7 months ago

Mount Buller, Australia Buller Ski Lifts Full time

**Location**

Mt Buller

**Department**

Mountain Operations

**Type**

Seasonal

**Description**

Our team is passionate about our mountain and our community. If you thrive on the satisfaction of great customer care, being on the ball, being on time, are ready for a life-changing challenge and the chance to be part of a power-team - let’s talk Mt Buller promises an office like no other and yes, skiing and boarding is part of the experience with a season pass and free bus access to Mt Buller being just some of the perks of working with us. You’ll be up for rolling up your sleeves and working together with lots of different businesses and stake holders across the mountain to provide our guests with the best experience possible in a unique and challenging alpine environment.

The Guest Experience Agent plays an integral part in ensuring that Guests who arrive at the Resort have all of the information required to make their stay memorable and enjoyable. The Guest Experience Agent will take all steps necessary to ensure easy access for Guests to all of the Resort Services and Facilities.

**Operational activities of this role will include**:

- Providing Guests with all of the information required to make the most of their resort experience.
- Safety measures such as clearing ice and snow from high foot traffic areas
- Assist with busy lines at lifts and the Toboggan Parks
- Contribute to a fantastic on mountain atmosphere and experience
- Assist with information at special events

**We’re looking for people with**:

- Customer service, sales, tourism, hospitality or business related fields would be highly regarded.
- Having your own accommodation is highly regarded
- Excellent communication skills and a can do attitude
- Thrive in a team environment
- Committed and reliable
- Growth mindset
- Able to communicate with guests from all different backgrounds and walks of life with empathy and respect
- Good level of fitness, energetic and enjoy the outdoors.
- Able to work in different weather extremes.

We will provide pre season and on the job training to ensure you're well prepared to fulfill this role.
- Buller Ski Lifts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or any other status protected by applicable law._

  • Guest Experience Manager

    7 months ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Mountain Operations **Type** Seasonal **Description** Our team is passionate about our mountain and our community. If you thrive on the satisfaction of great customer care, being on the ball, being on time, are ready for a life-changing challenge and the chance to be part of a power-team - let’s talk! Mt Buller...

  • Guest Experience Volunteer

    7 months ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Mountain Operations **Type** Volunteer **Description** Our team is passionate about our mountain and our community. If you thrive on the satisfaction of great customer care, being on the ball, being on time, are ready for a life-changing challenge and the chance to be part of a power-team - let’s talk! Our...

  • Guest Experience Supervisor

    7 months ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Mountain Operations **Type** Seasonal **Description** Our team is passionate about our mountain and our community. If you thrive on the satisfaction of great customer care, being on the ball, being on time, are ready for a life-changing challenge and the chance to be part of a power-team - let’s talk! Mt Buller...

  • Guest Experience Volunteer

    1 week ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Mountain Operations **Type** Volunteer **Description** **About Buller Ski Lifts, your next opportunity** Buller Ski Lifts (BSL) is the heart of Mt Buller, Victoria’s premier alpine resort. We operate a range of businesses, including Mountain Operations, Hospitality, Ski & Snowboard School, Retail & Rental, and...

  • Buller Holidays Apartments

    4 days ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Hotel Operations **Type** Seasonal **Description** Your Responsibilities Include (but are not limited to): - Provide a high level of customer service to enhance guest experience - Accurately maintain guest reservations - Adhere to BH Apartments & BSL policies and procedures - Distribute pre-arrival information to...

  • Hotel Front Office

    4 days ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Hotel Operations **Type** Seasonal **Description** Your Responsibilities Include (but are not limited to): - Provide a high level of customer service to enhance guest experience - Accurately maintain guest reservations - Adhere to Hotel Ops & BSL policies and procedures - Work cooperatively with all Hotel team...

  • Front Office Manager

    7 months ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Hotel Operations **Type** Seasonal **Description** Our team is passionate our mountain and our people. If you thrive on the satisfaction of great customer care, being on the ball, being professional, are ready for a life-changing challenge and the chance to be part of a power-team - let’s talk! Mt Buller...

  • Toboggan Park Attendant

    1 week ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Mountain Operations **Type** Seasonal **Description** **About Buller Ski Lifts, your next company** Buller Ski Lifts (BSL) is the heart of Mt Buller, Victoria’s premier alpine resort. We operate a range of businesses including Mountain Operations, Hospitality, Ski & Snowboard School, Retail & Rental, and more....

  • Sales - Agent Assistant

    7 months ago

    Mount Lawley, Australia Belle Property Full time

    **Mount Lawley, WA**: - **Leading brand**: - **Vibrant and dynamic environment**: - **Industry leading training** Due to internal promotion Acton | Belle Property Mount Lawley is looking for a motivated, energetic and determined individual who is excited about building their career in real estate. With quality training, processes and procedures in place,...

  • Front Line Consultant

    7 months ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Buller Holidays **Type** Seasonal **Description** Our team is passionate about our mountain and our people. If you thrive on the satisfaction of great customer care, being on the ball, being on time, are ready for a life-changing experience and the chance to be part of a power-team - let’s talk! Mt Buller...

  • Arlberg Hotel Mt. Buller

    14 hours ago

    Mount Buller, Australia Mt. Buller Full time

    **ARLBERG HOTEL MT. BULLER** Our Housekeeping team is responsible for the efficient and hygienic service of high quality Accommodation at Arlberg Hotel on the side of the main ski run Bourke Street. Our Room Attendants team is dedicated to guest service, quality products and assisting our guests. As a front line representatives of the Arlberg Hotel, all our...

  • Lift Attendant/operator

    1 week ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Mountain Operations **Type** Seasonal **Description** Our team is passionate about our mountain and our people. If you thrive on the satisfaction of great customer care, are ready for a life-changing challenge and the chance to be part of a power-team - let’s talk! Mt Buller promises an ‘office’ like no...

  • Terrain Park Duty Supervisor

    7 months ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Mountain Operations **Type** Seasonal **Description** We are looking for team members whose attention to detail and commitment to phenomenal service comes naturally. Nothing is too big or too small for the Duty Supervisor to pursue and produce the best possible mountain experience for our guests. Do you have what...

  • Lift Attendant/operator Volunteer

    1 week ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Mountain Operations **Type** Volunteer **Description** Our team is passionate about our mountain and our people. If you thrive on the satisfaction of great customer care, are ready for a life-changing challenge and the chance to be part of a power-team - let’s talk! Mt Buller promises an ‘office’ like no...

  • Rental & Retail - Store Manager

    3 weeks ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Altitude & Buller Sports **Type** Seasonal **Description** Buller Sports, the leading rental and retail operator in the Mt Buller/Mansfield region, is thrilled to announce an exciting opportunity for a dynamic individual to join our team as a Rental & Retail Store Manager for the upcoming 2025 winter...

  • Certified Ski Instructor

    2 months ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Ski & Snowboard School **Type** Seasonal **Description** Our team is passionate about our mountain and our people. If you thrive on the satisfaction of great customer care, being on the ball, being on time, are ready for a life-changing challenge and the chance to be part of a power-team - let’s talk! Mt Buller...

  • Uncertified Ski Instructor

    2 months ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Ski & Snowboard School **Type** Seasonal **Description** Our team is passionate about our mountain and our people. If you thrive on the satisfaction of great customer care, being on the ball, being on time, are ready for a life-changing challenge and the chance to be part of a power-team - let’s talk! Mt Buller...

  • Hotel Front Office

    4 days ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Hotel Operations **Type** Seasonal **Description** Your Responsibilities Include (but are not limited to): - Provide a high level of customer service to enhance guest experience - Assist in leading the Hotel Reception team - Accurately maintain guest reservations - Adhere to Hotel Ops & BSL policies and...

  • Certified Snowboard/cross Over Instructor

    2 months ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Ski & Snowboard School **Type** Seasonal **Description** Our team is passionate about our mountain and our people. If you thrive on the satisfaction of great customer care, being on the ball, being on time, are ready for a life-changing challenge and the chance to be part of a power-team - let’s talk! Mt Buller...

  • Certified Snowboard/cross Over Instructor

    2 months ago

    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Ski & Snowboard School **Type** Seasonal **Description** Our team is passionate about our mountain and our people. If you thrive on the satisfaction of great customer care, being on the ball, being on time, are ready for a life-changing challenge and the chance to be part of a power-team - let’s talk! Mt Buller...