Information Technology Technician

3 weeks ago

Spring Hill, Australia Foot Print IT Services Pty Ltd Full time

Are you ready to tackle a new challenge in your IT career? Do you thrive in roles where you can take charge and become the go-to expert? Join our team of professionals who prioritize quality at Footprint IT, with onsite roles available in our Aspley and Spring Hill offices.

We are offering IMMEDIATE starts for MULTIPLE positions If you excel in working across diverse industries, adding value to their operations by managing project implementations in Systems and Infrastructure, this opportunity is for you.

Are you a technical wizard skilled in a wide range of technologies? Do you enjoy addressing escalated issues and exploring new tech solutions with IT service providers and clients? If so, you’re going to love working with us

About Footprint IT:
Footprint IT is dedicated to providing comprehensive technology solutions to small and medium-sized businesses. With a strong presence in Aspley and Spring Hill, our continuous growth is driven by our longstanding client relationships and steady stream of referrals.

“Our clients are expanding, and as they grow, we support their technology needs, which in turn fuels our growth.”

In this role, you will:

- Manage and resolve customer incidents, problems, and requests, achieving required service level targets in a proactive, customer-facing technical role.
- Maintain established Service Levels against predefined SLAs.
- Engage with customers for incident analysis and problem resolution management, delivering solutions where standard answers do not exist.
- Exhibit strong communication skills, ensuring clarity, relevance, and logic in all interactions with customers and team members.

Key Skills and Experience:

- At least 5 years of experience in an IT environment, with 2-3 years in a Level 2 or higher role, preferably in an MSP setting.
- Proficient in Azure technologies, Office365, SharePoint, Microsoft Teams, and fundamental Microsoft 365 administration.
- Knowledgeable in network technologies, Microsoft Active Directory, DNS, DHCP, TCP/IP, server platforms, Microsoft Exchange, Microsoft Hyper-V, SQL.
- Proven skills in router and firewall configuration and troubleshooting.
- Familiarity with VoIP, zoom and Teams voice technologies is a plus.
- Experience with PSA tools like Nable MSP Manager, Nsight RMM, and Connectwise Screen Connect is advantageous.
- Experience with Microsoft 365 migrations and new tenant setup will be highly regarded.

Employment Questions:

- Do you possess a current Australian driver’s licence?
- What is your work authorization status in Australia?
- How many years of experience do you have as a systems engineer and as a Support Technician?
- How would you rate your English language skills?
- What is the highest level of ITIL qualification you have achieved?
- What notice period is required with your current employer?

Jumpstart your career with Footprint IT, where your growth is a direct result of our clients' success. Join us in driving technological advancement and delivering exceptional service.

Pay: $55,000.00 - $75,000.00 per year

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- IT support: 3 years (required)

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 50% (preferred)

Work Location: In person

  • IT Technician

    4 weeks ago

    Spring Hill, Australia ITG Technology Full time

    **The key responsibilities for this role are listed below, but not limited to**: - Take inbound calls and make outbound calls - Provide remote technical support for our customers - Provide L1/L2 technical support for internal / external stakeholders - Assist customers with setting up their new devices like laptops/iPads/mobiles etc. - Troubleshoot problems...

  • Information Technology Teacher

    4 days ago

    Box Hill, Australia Box Hill Institute Full time

    Based at our Elgar Road Campus, Box Hill - Part time.4 FTE - Fixed Term until December 2023 - Attractive remuneration package offered based on MEA **About the role**: A rewarding and fantastic opportunity to join Box Hill as our Information Technology Teacher! This opportunity is part time.4 FTE (2 days per week) until December 2023! The Teacher -...

  • Signalling Maintenance Technician

    4 weeks ago

    Rouse Hill, Australia ALSTOM Full time

    Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us...

  • Garment Technician/ Designer

    6 days ago

    Red Hill, Australia LTDOMG Full time

    [ LTDOMG] is seeking a talented and passionate Garment Technician/Designer to join our dynamic team. This is an exciting opportunity to contribute to the development of our swimwear and create innovative designs that embody our brand's vision. **Responsibilities**: - Create detailed specifications for swimwear designs, considering fit, functionality, and...

  • Maintenance Technician

    2 weeks ago

    Rouse Hill, Australia ALSTOM Full time

    The future of transportation is already here. Alstom is the world leader in integrated transport systems and continues to push the boundaries of innovation & digital solutions for transportation systems and e-mobility. We are today at the forefront of providing sustainable modes of transport, with the largest range of rail solutions in the market....

  • Technician

    3 weeks ago

    Notting Hill, Australia Draeger Australia Pty Ltd Full time

    Are you motivated by our "WeLEAD" principles of building trust, creating value for our customers, enabling others, providing direction, delivering results and embracing diversity? Are you looking for a varied position that will provide you with a great career and opportunities as our Workshop Service Technician? We are an Equal Opportunity Employer and are...

  • Information Services Librarian

    7 days ago

    Box Hill, Australia Box Hill Institute Full time

    Based at our Box Hill Campus - Casual opportunity available - PACCT 5 - $44.13 hourly rate **About the role**: A rewarding and exciting opportunity to join Box Hill Institute (BHI) on a casual basis as our Information Services Librarian! The Information Services Librarian provides specialist library support to staff and students to ensure that their needs...

  • Information Services Librarian

    7 days ago

    Box Hill, Australia Box Hill Institute Full time

    About the role: A rewarding and exciting opportunity to join Box Hill Institute (BHI) on a casual basis as our Information Services Librarian! The Information Services Librarian provides specialist library support to staff and students to ensure that their needs for information literacy training, reference and research support, and relevant library...

  • Information Services Librarian

    6 days ago

    Box Hill, Australia Box Hill Institute Full time

    Based at our Box Hill Campus Casual opportunity available PACCT 5 - $44.13 hourly rate About the role: A rewarding and exciting opportunity to join Box Hill Institute (BHI) on a casual basis as our Information Services Librarian! The Information Services Librarian provides specialist library support to staff and students to ensure that their needs for...

  • Information/Cyber Risk Analyst

    2 days ago

    Castle Hill, Australia Anglicare Full time

    Permanent Full Time Opportunity for an Information/Cyber Risk Analyst Work for one of Australia's largest aged care providers Hybrid role with the Head Office conveniently located in Norwest Business Park Come and join an organisation with over 160 years’ experience caring for people, including those in need. Join a diverse team of 4,000 hardworking...

  • Agriculture Technician

    4 weeks ago

    Swan Hill, Australia Global Skilled Employment Services Full time

    AGRICULTURE TECHNICIAN (Beef Cattle)Location: Swan Hill, VIC 3585 Tenure: Full-time, PermanentComprehensive salary package from $70,000 pa (plus superannuation)Required Qualification:·      Diploma in Agriculture or higher equivalent·      At least 3 years recent relevant work experiencePosition Summary:On behalf of our client, Global Skilled...

  • Laboratory Technician

    6 days ago

    Notting Hill, Australia SGS Full time

    Company Description We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world. **Job Description**: As...

  • Design Technology

    4 weeks ago

    Mango Hill, Australia Brisbane Catholic Education Full time

    **Graduates encouraged to apply**: - **Full Time | Fixed Term**: - **Design Technology (Food), Humanities and Religion Teacher**: - **Commencing Term 2, 2023**: - **$78,490 - $113,045 per annum + Super (commensurate with experience)** **Why Work for Brisbane Catholic Education - Stronger connections today | Inspired people tomorrow** With a focus on...

  • Hair and Beauty Technician

    7 days ago

    Box Hill, Australia Box Hill Institute Full time

    Based at our Box Hill Campus - Part time, fixed term contract until December 2023 - Attractive salary, plus compulsory superannuation contribution **About us**: Box Hill Institute is a leading Australian provider of TAFE courses, vocational training and international degrees. Box Hill Institute operates in 10 countries and offers a diverse range of courses...

  • Field Service Technician

    2 weeks ago

    Notting Hill, Australia KION Group Full time

    - Join a global leader at the forefront of automation, innovation and robotics - Growth opportunities through exposure to latest technologies - Full-time role based across our customer sites in Melbourne - Field based role with company vehicle, tools, laptop, uniform and mobile provided Why Work for Dematic? This is an exciting time to join Dematic. At...

  • Secondary Teacher

    4 weeks ago

    Mango Hill, Australia Brisbane Catholic Education Full time

    **Full-Time | Fixed Term**: - **Term One, 2024**: - **Design Technology: Food & Fibre - Years 7 -10**: - **Commencing January 2024**: - $78,490 - $113,045 per annum + Super (commensurate with experience) **Why BCE?** *** Brisbane Catholic Education is the second largest non-Government employer in Queensland and the largest diocese in Queensland! ...

  • 1st Year Electronics and Communications Apprentice

    4 weeks ago

    Cannon Hill, Australia MEGT Australia Ltd Full time

    **Calling all potential electronics and communication apprentices!** **MEGT **in partnership with global tech leader** Honeywell, **is offering an exciting opportunity for **1st Year Electronics and Communications Apprentice **located in **Cannon Hill, **this apprenticeship is perfect for those passionate about making a difference in electronics, computers,...

  • Livestock & Breeding - Global Skilled Employment Services

    4 weeks ago

    Swan Hill, Australia Global Skilled Employment Services Full time

    DAIRY AGRICULTURAL TECHNICIANLocation: Swan Hill, VIC 3585 Tenure: Full-time, PermanentComprehensive salary package from $70,000 pa (plus superannuation)Required Qualification:·      Diploma in Agriculture or higher equivalent·      At least 3 years recent relevant work experiencePosition Summary:On behalf of our client, Global Skilled...

  • IT Project Officer

    4 weeks ago

    Box Hill, Australia Australian Taxation Office Full time

    Enterprise Solutions and Technology, IT Portfolio Change & Support - Box Hill (VIC),Melbourne - Ongoing/non-ongoing, full-time/part-time, $116,062 - $126,533 + 15.4% super We are seeking a motivated and experienced individual to join our Enterprise Solutions and Technology business area. As an **IT Project Officer**, you’ll focus on process, data, and...

  • Ict Customer Support Officer

    6 days ago

    Castle Hill, Australia Modula Australia Pty Limited Full time

    **POSITION TITLE: ICT Customer Support Officer** **LOCATION: Castle Hill, NSW, Australia** Modula Australia Pty Ltd SALARY: $95,000.00 plus superannuation Modula Australia Pty Limited is a branch of Modula Spa, worldwide leader in the production and distribution automated warehouses for intralogistics, to guarantee better quality storage and efficient,...