Technical Operations Manager

2 months ago

Canberra, Australia KBR Full time

**Title**:
Technical Operations Manager

**Your KBR future - delivering solutions and changing the world**

**About KBR**:
**We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.**

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries.

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

**The Opportunity**:
The Technical Operations Manager is responsible for leading the technical delivery of client ICT requirements to ensure that systems and networks are running smoothly. This includes building and leading a team of ICT professionals, and providing guidance and support to ensure that existing KBR clients are supported. The Technical Operations Manager is expected to understand KBR’s business needs and to work closely with other stakeholders (both clients and other contracted agencies) to ensure a consistent delivery of service in alignment with relevant Service and Operational Level Agreements.

The Technical Operations Manager will work closely with the leadership within the Mission IT and Security Solutions reporting directly to the Program Manager - Strategic Systems to ensure that customers’ technical requirements are understood by KBR. The Technical Operations Manager will collaborate with technology vendors and service providers to ensure that the clients technology needs are met, ‍and that policies, procedures, and processes are updated to improve operations efficiency.

The role requires a high degree of autonomy and a collaborative approach to working in a team to develop solutions that will ultimately promote growth and capability development in the Mission IT and Security Solutions line of business.

**Responsibilities**

The key responsibilities of the role will include, but are not limited to:

- Responsible for the technical delivery of Service Operations across several government networks of varying size and classification
- Building and developing a KBR technical workforce for the provision of help desk requirements across Australia
- Liaising with delivery teams to determine solution execution and implementation approaches, risks and mitigations
- Assess system performance and recommend improvements to the Program Manager - Strategic Systems
- Provide updates to stakeholders on issues rectification where an ICT incident occurs, including the provision of services required to be delivered on a 24/7 basis
- Continually research current and emerging technologies and assess the business impact of technical choices when making recommendations

**Qualifications, Skills and Experience**

**Essential**:

- Experience working with government ICT products, services and programs
- Proven work experience as an Operations Manager or similar role
- Strong organizational, communication and leadership skills
- Technical proficiency and knowledge of IT infrastructure, networks, and systems
- NV1 Security clearance (with the ability to upgrade to NV2)

**Desirable**:

- Previous project management experience is advantageous
- In-depth understanding of coding languages,
- Bachelor’s degree in information technology or computer science is preferred
- Demonstrated history of implementation of Continuous Service Improvements

**What we will offer you**:

- A workplace culture certified as a Great Place To Work
- Flexible working
- Competitive salary (including annual reviews)
- Paid parental leave
- Income protection
- Corporate rewards
- Salary packaging/Novated leasing
- Employee stock purchase plans
- Flu shots, skin checks and discounted private health insurance
- Career development: Online learning, mentorship and career pathways
- KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present._
- #LI-JAW1_

  • Technical Operations Control Room Operator

    6 days ago

    Canberra, Australia The Department of Parliamentary Services Full time

    **Employment Type**:Ongoing **Classification**: Parliamentary Service Level 4/5 **Closing Date**: 11:30pm AEDT, Tuesday 11 June 2024 **The Opportunity**: The Department of Parliamentary Services (DPS) is recruiting for a Parliamentary Service Level 4/5 Technical Operations Control Room Operator within Digital Recording Services Branch. **Who we are...

  • Technical Operations Specialist

    6 days ago

    Canberra, Australia Australian Federal Police (AFP) Full time

    EMPLOYMENT TYPE - Ongoing Full time LOCATION - ACT AFP BAND & SALARY - Band 05, $95,010.00 - $102,927.00 JOB REFERENCE NUMBER - 12639 This advertisement is to fill current vacancies and create a merit pool for future ongoing or non-ongoing vacancies arising over the next 12 months. Did you know? The mission of the Australian Federal Police is to...

  • Asd6 Technical Cyber Operators

    3 days ago

    Canberra, Australia Australian Signals Directorate (ASD) Full time

    $86,463 - $98,768 ( plus super) - Canberra - ACT **The Role** As a technical cyber operator, you will be provided with a unique opportunity to undertake challenging and rewarding work. You will conduct technical cyber operations that contribute directly to ASD’s core missions to inform, disrupt and protect. Working under ASD’s legal oversight, you will...

  • Technical Transition Manager

    3 weeks ago

    Canberra, Australia Airservices Full time

      Full time, permanent role in Aviation Hybrid Work Arrangement including WFH Sydney, Brisbane, Melbourne or Canberra locations considered. The Organisation Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire...

  • Operational Fleet Technical Officer

    2 months ago

    Canberra, Australia ACT Government Full time

    Transport Canberra is seeking an experienced Operational Fleet Technical Officer who is motivated with high level attention to detail and ability to work independently. Industry experience and relevant qualifications are mandatory. The Operational Fleet Technical Officer carries out reviews and audits of maintenance systems, along with technical projects...

  • Technical Account Manager

    4 days ago

    Canberra, Australia Nutanix Full time

    **Hungry, Humble, Honest, with Heart. **The Opportunity** Do you have strong expertise in virtualization, cloud services, and data center infrastructure? If so, join our Professional Services team at Nutanix as a Technical Account Manager (TAM) in Canberra (Australia) and become a trusted advisor to our valued customers, while gaining access to...

  • Technical Account Manager

    2 months ago

    Canberra, Australia Nutanix Full time

    The Opportunity  Do you have strong expertise in virtualization, cloud services, and data center infrastructure? If so, join our Professional Services team at Nutanix as a Technical Account Manager (TAM) in Canberra (Australia) and become a trusted advisor to our valued customers, while gaining access to cross-functional teams and leadership, and...

  • Asd 6 Technical Cyber Operators

    2 months ago

    Canberra, Australia Australian Signals Directorate Full time

    **The Role** As a technical cyber operator, you will be provided with a unique opportunity to undertake challenging and rewarding work. You will conduct technical cyber operations that contribute directly to ASD’s core missions to inform, disrupt and protect. Working under ASD’s legal oversight, you will be given a ‘license to hack’. You may conduct...

  • Technical Delivery Manager

    3 weeks ago

    Canberra, Australia Optus Full time

    **Technical Delivery Manager**: **Date**:25 Jul 2023 **Location**: Canberra, Australia **Company**:Singtel Group **Job Summary**: The Unified Communications Technical Delivery Manager (TDM) role provides operational advice, support and technical expertise in the design, development, implementation, maintenance and operational assurance of the Home Affairs...

  • Operations Manager

    2 months ago

    Canberra, Australia Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our continued commitment to deliver excellence to our customers is built around a true partnership approach. About the Role In this senior position you will be responsible for the...

  • Technical Service Delivery Manager

    2 weeks ago

    Canberra, Australia Continuum Recruitment Full time

    **Technical Service Delivery Manager** - **12 month contract plus extensions**: - **Must be NV1 cleared** Currently seeking a Technical Service Delivery Manager.We are committed to delivering exceptional technical solutions and services to our clients across various sectors. As we continue to expand our operations, we are seeking a skilled Technical...

  • Technical Manager

    1 week ago

    Canberra, Australia ACT Government Full time

    Are you our new Technical Manager? Do you like a challenge and want to be a key part of a high performing team who work to support a safe and vibrant city? Then this opportunity is for you! Major Projects Canberra (MPC) is responsible for the planning and delivery of light rail services to the people of Canberra. Light rail aims to provide incentives for...

  • Technical Product Manager

    1 week ago

    Canberra, Australia Seeing Machines Full time

    As a Technical Product Manager, you are responsible for the overseeing all product development process and make sure it aligns with the product strategy and overall, the company strategy and goals. In this role, you will support the product owner to build the product road map and will take charge of feature prioritization, research, user testing, and...

  • Operations Manager

    3 weeks ago

    Canberra, Australia The National Film and Sound Archive (NFSA) Full time

    Posted: 09/11/2023- Closing Date: 29/11/2023- Salary: $107,660.00 - $115,154.00- Job Type: Contract- Location: Canberra- Job Category: Arts, Culture,Media, Marketing,Organisational Leadership,Other Management,Science, Engineering, Technical**About the National Film and Sound Archive** The National Film and Sound Archive of Australia (NFSA) is Australia’s...

  • El 1 - Technical Manager

    2 months ago

    Canberra, Australia Australian Government Full time

    $111,441 - $125,705 (plus Super) - Canberra - ACT **The Role** The Joint Simulation Capabilities (JSC) Technical Manager role works directly to Director JSC, and is responsible, under broad direction, for planning and leading technical development activities. The role engages in active collaboration with a range of stakeholders across Defence and in...

  • Ubuntu Technical Support Manager

    2 weeks ago

    Canberra, Australia Canonical - Jobs Full time

    Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu. Our customers are...

  • Technical Support Specialist

    4 days ago

    Canberra, Australia LS telcom Full time

    **LS telcom Australia Pty Ltd **Antonio Grasso LS telcom AG is the world's leading provider of technologies and consulting services for the efficient use of the radio spectrum in all radio services. In an increasingly digital-networked world, we ensure that all spectrum users benefit maximally from radio services. We optimize spectrum management and use...

  • Asd 4 & 5 Technical Cyber Operators

    3 days ago

    Canberra, Australia Australian Signals Directorate (ASD) Full time

    Salary Package - $74,795 - $87,918 (plus 15.4% super) - Canberra - ACT **The Role** As a technical cyber operator, you will be provided with a unique opportunity to undertake challenging and rewarding work. You will conduct technical cyber operations that contribute directly to ASD’s core missions to inform, disrupt and protect. Working under ASD’s...

  • Technical Writer

    2 months ago

    Canberra, Australia Effective People Full time

    **31st May, 2023**: **Technical Writer** **NV2 clearance required prior to commencement** **ASAP start for initial 3 month role** **$100+ per hour ex super** **Barton ACT based** **ID: 1083214** **Closes: 14/06/2023** **_WHY CHOOSE EFFECTIVE PEOPLE?_** - _WE PAY FORTNIGHTLY WITH IN-HOUSE PAYROLL_ - _SALARY PACKAGING & BANK YOUR HOURS_ - _NOVATED LEASING,...

  • Project Officers

    1 month ago

    Canberra, Australia Australian Federal Police (AFP) Full time

    EMPLOYMENT TYPE - Ongoing Full time LOCATION - ACT AFP BAND & SALARY - Band 06, $99,929.00 - $110,255.00 JOB REFERENCE NUMBER - 11364 This advertisement is to fill current vacancies and create a merit pool for future ongoing or non-ongoing vacancies arising over the next 12 months. Did you know? The mission of the Australian Federal Police is to...