Medical Admin
2 weeks ago
Our aim is to offer our clients the highest level of care available. To achieve this, we’re constantly on the lookout for skilled and passionate practitioners who share similar values.
**Medical Admin / Customer Service (Permanent)**:
A key component of this role is providing exceptional customer service while managing high volumes of phone calls and complex enquiries. You will be joining a dynamic and collaborative team of 6, and will work directly with our clinical directors who are easily accessible and lead with compassion.
Ideally, you will have an interest in mental health, motivation to understand our psychologists’ skill sets, and a desire to support our clients get the most out of their time with us. We have solid training structures in place and will provide significant training and guidance for this role. If you’re willing to learn, we’ll help you thrive in this role and your career
**In this role, you will**:
- Be the first point of contact for our customers; answer complex mental health service phone enquires
- Support clients by understanding their specific needs and matching them with the most suitable psychologist
- Understand our psychologists’ therapeutic styles to place clients with the right practitioners
- Take client bookings and schedule appointments
- Liaise with psychologists, doctors and psychiatrists to facilitate referrals
- Provide support to our team of 30+ psychologists
- Perform general administrative duties
**What we’re looking for**:
- Minimum of 3 years’ experience in a busy call centre or in a medical reception role
- Exceptional communication skills and professional phone manner
- Proactive approach to workplace tasks; ability to work independently
- Multitasking skills; ability to handle high volumes of client enquiries and complex situations
- Highly reliable and with excellent personal and work ethics
- Ability to follow procedures and instructions
- Strong problem solving skills
- High attention to detail
- Excellent spelling and grammar skills
- Strong typing and computer skills; ability to learn new systems
- Ability to work in a team environment; strong interpersonal skills
- Motivated to learn and expand your skill sets
- Desired but not essential: Ability to speak Mandarin and/or Cantonese
**What we offer**:
- Learn about psychology and make an impact in people’s lives
- Join a friendly team of dedicated and collaborative professionals
- Receive extensive training and ongoing guidance from industry experts
- Dynamic and interesting role - you’ll never get bored
- Develop your communication and problems solving skills
- Full-time support for any difficult matters or complex issues
- Career stability - stay with us for the long-term
- Convenient CBD location between Wynyard and Martin Place
- Warm and down-to-earth workplace with a coffee machine and unlimited snacks
**Permanent role: 4 days (part-time) or 5 days (full-time)**
**Hours: Monday to Friday 9:30am - 6:00pm** (Lunch 1:30pm - 2:30pm)
-
Disability Service Officer
4 weeks ago
Sydney, Australia admin@caringapproach.com.au Full time**Caring Approach** is a fast growing, vibrant, supportive and caring organisation. We provide tailored in home support, community care and accommodation for the elderly and people with both physical and intellectual disabilities across Sydney & Canberra. We are seeking caring and professional individuals to become part of the Caring Approach team to...
-
Medical Receptionist
4 weeks ago
Sydney, Australia Silver Search Full time**Career Progression**: - **Busy Day Surgery**: - **High level of patient interaction**: - **Immediate Start** Our client is a well established Specialist Practice and Day Surgery. They offer the latest technology and provide high quality care to their patients and staff. An exciting opportunity has become available for an enthusiastic Patient...
-
Medical Administration
4 weeks ago
Sydney, Australia Healthcare Professionals Group Full time**Benefits** - Temporary Holiday Cover April 3rd, 4th, 5th, (Monday Tuesday Wednesday) Can be for 6 or 8 hours with 8.30 or 9am start April 11th, 12th, 13th (Tuesday, Wednesday, Thursday) 6 or 8 hours per day available - Hourly pay rate of $28- $38 per hour plus super - Training provided to get you familiar with the system - Work with a friendly supportive...
-
Sydney Central Business District, Australia The Royal Australasian College of Physicians Full timePosted: 05/09/2023 Closing Date: 14/09/2023 Job Type: Permanent - Full Time Location: Sydney CBD Job Category: Administration and Office Support **About the RACP** The Royal Australasian College of Physicians (‘RACP’) connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides...
-
Executive Admin
4 weeks ago
Sydney, Australia Kevin Grundy IBD Pty Ltd. Full time**Executive Admin** We are a small allied health/medical management consulting company with an inclusive team of 5 located in the heart of the Sydney CBD. Superannuation will be on top of the above salary. **Your Responsibility** - Organise international travel plans, itineraries and meetings. - Provide calendar management and frequent scheduling of...
-
Medical Administration
4 weeks ago
Sydney, Australia Healthcare Professionals Group Full time**Benefits** - Temporary Holiday Cover April 3rd, 4th, 5th, (Monday Tuesday Wednesday) Can be for 6 or 8 hours with 8.30 or 9am start April 11th, 12th, 13th (Tuesday, Wednesday, Thursday) 6 or 8 hours per day available - April 17, 18, 19, 24 and 26. (Monday, Tuesday and Wednesday Dates) - Hourly pay rate of $28- $38 per hour plus super - Training provided to...
-
Medical Receptionist
4 weeks ago
Sydney, Australia Silver Search Full time**Fast paced Environment**: - **High level of patient interaction**: - **3 days per week (30 hours)**: - **Immediate Start** Our client is a highly specialised specialist centre. They offer the latest technology and research coupled with a team of professionals who are leaders in their field. An exciting opportunity has become available for an...
-
Medical Pa
4 weeks ago
Sydney, Australia Mayday Recruitment Full timeMAYDAY Recruitment is currently looking for highly motivated and experienced Medical Administrator / Personal Assistant to provide administrative support in a clinic environment. If you are a self-starter with a strong work ethic and are looking for an exciting opportunity to join a dynamic team this role could be for you! **What's in it for you?** -...
-
Medical Receptionist
2 days ago
Sydney, Australia Silver Search Full timeBella Vista Location Full time Parking Provided Our client, a leading surgeon committed to providing technologically advanced care and is a pioneer of non invasive surgery. An opportunity has become available for an enthusiastic Medical Receptionist/ Personal Assistant to join a fast paced modern practice. You will provide superior customer service and...
-
Medical Receptionist
4 weeks ago
Sydney, Australia Quay Health Full time**Quay Health Medical Receptionist -Full time hours needed (Pay is on the Casual Award)** Amazing opportunity for a receptionist to start with us and help manage a busy multidisciplinary allied health clinic! **About you**: Are you looking for a workplace with excellent culture and flexible hours? Quay Health is looking for a motivated, enthusiastic and...
-
Sydney, Australia Silver Search Full timeBella Vista Location Full time Parking Provided Our client, a leading surgeon committed to providing technologically advanced care and is a pioneer of non invasive surgery. An opportunity has become available for an enthusiastic Medical Receptionist/ Personal Assistant to join a fast paced modern practice. You will provide superior customer service and...
-
Administration Officer
4 weeks ago
Sydney, Australia Icon Group Full time**Administration** **Sydney** **Part Time** **Icon Cancer Centre Australia** **Administration Officer / Medical Reception - Icon Cancer Centre Revesby, NSW** - Join a **Reputable **and **Progressive **Organisation - Medical Administration Role in a **Friendly Team **Environment - **Permanent, Part-Time (2 Weekdays, approx. 16hr week, opportunity for...
-
Customer Service Manager
4 weeks ago
Sydney, Australia Silver Search Full timeAre you a passionate leader with a background in customer service? Do you have experience managing a team in a healthcare setting? If so, we have an exciting opportunity for you! We are seeking a Customer Service Manager for our busy day surgery. In this role, you will be responsible for overseeing a team of receptionists and admin staff, ensuring the...
-
Patient Coordinator/day Surgery Admissions
4 weeks ago
Sydney, Australia Silver Search Full time**Busy Day Surgery**: - **High level of patient interaction**: - **Bondi Junction**: - **Immediate start** Our client is a highly specialised specialist centre. They offer the latest technology and provide high quality care to their patients and staff. An exciting opportunity has become available for an enthusiastic Patient Coordinator/Admissions to...
-
Patient Coordinator/day Surgery Admissions
4 weeks ago
Sydney, Australia Silver Search Full time**Busy Day Surgery**: - **High level of patient interaction**: - **Close to public transport**: - **Immediate start** Our client is a highly specialised specialist centre. They offer the latest technology and provide high quality care to their patients and staff. An exciting opportunity has become available for an enthusiastic Patient...
-
Admin Assistant Maintenance
7 days ago
Sydney, Australia Ramsay Health Care Full time**Administrative Assistant Maintenance** **_ Permanent Part-Time 3 days per week 9:30am to 14:30pm_** **About the Role** In this role, you will provide comprehensive, customer-focused services to maintenance and engineering team and be responsible for all administrative duties. This is a fast paced, all-rounder role which could see you working across the...
-
Sydney, Australia Australasian College of Dermatologists Full timeFull Time, Part Time Posted 1 year ago Inner Sydney Dermatology is seeking a qualified dermatologist to join their busy practice located at Rhodes. The practice comprises fully equipped modern consulting, laser and treatment rooms. They offer medical, surgical, paediatric and cosmetic dermatology services to a growing and loyal patient population....
-
Personal Assistant/receptionist
7 days ago
Sydney, Australia Silver Search Full time**Fast paced Environment**: - **High level of patient interaction**: - **RPAH Newtown Location** Our client is a highly specialised surgical and specialist centre. They offer the latest technology and research coupled with a team of professionals who are leaders in their field. An exciting opportunity has become available for an enthusiastic Personal...
-
Senior Cost Control
4 weeks ago
Gladstone Central, Australia UGL Full timeWe work on challenging and exciting projects that shape the way we evolve, adapt and transform the industries we work in. We rally together, drawing on the diverse skills across our teams and create environments where great ideas are heard. UGL are currently seeking interest from Cost Admin's /Project Admin's with Finance background to join...
-
Customer Service Sales Administrator
4 weeks ago
Sydney, Australia KE Select Full timePermanent Part-time role - Opportunity to join a scientific and medical market leader - Data entry experience within a sales environment required **The Company** This is an exciting opportunity to join a scientific and medical industry market leader. You will be working with a growing organisation that is well-established and is a specialist within its...