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Internal Sales Support
2 weeks ago
Permanent, part-time role - choose how the 20 hours p/wk work for you
- Monthly BBQs and lunches
- Global organisation with a small local team - warm, family business feel
Ever had your neck saved from certain disaster by awesome safety flooring at a shopping centre? You may have just had first experience with Altro. The unsung heroes and inventors of “safety flooring” as well as other innovative commercial and domestic floor and wall solutions for over 100 years are looking for someone with great communication skills to support the team.
**About the role**:
- Permanent, part-time role - choose the hours that work for you (work 4 hours, Mon - Fri or 3 full days per week)
- Monthly BBQs and lunches
- Based in Dandenong South
- $35-38 per hour + super - depending on experience
- Global organisation with a small local team - warm, family business feel
**What are the staff’s favourite parts about working at here?**
- “There is a great culture of give and take where flexibility is afforded. I enjoy the variety of the role and building long term relationships with customers, some of which I’ve never met in person” - Renee, National Sales Support and Customer Care Manager
- “You can work autonomously without being micromanaged.” - Mike, Flooring and Walling Consultant
**Primary Responsibilities**:
- Maximise sales opportunities from inbound and outbound customer contact
- Internal sales support via warm leads to books appointments for the sales team
- Assist with external project follow ups to ensure clients have their required orders in time
- Respond to inbound and EDM enquiries + some cold calling
- Deliver exceptional customer service through technical and specification support
- Manage sales orders through to dispatch, responding to enquiries accurately timely and professionally
**Who will suit this role**:
- A self-motivated, go getter with a “can do” attitude
- Confidence to pick up the phone and liaise with contractors, builders and architects
- Proficient with MS Office Suite, CRMs and Social Media apps
- Experienced in building and maintaining professional relationships
- A friendly personality who is eager to learn and pitch in wherever needed
- Must be a permanent resident or Australian Citizen
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