Client Services Officer

4 weeks ago

Morphett Vale, Australia Pearson Allied Health Services Full time

**Job description**

At our busy Allied Health Practice, we need a hand. Specifically, we need someone with admin experience and ideally someone who has worked in an allied health practice who has NDIS experience.

**About Us**:
Based in the Southern Suburbs of Adelaide, Pearson Allied Health Services (PAHS) specialise in providing allied health services to children, young people, and adults with disabilities. Offering a flexible service, sessions can take place in our office or within the community. Our goal is to provide a true person-centered service while working within a trans-disciplinary team. Established in 2014, our therapy team has grown to include Support Coordinators, Speech Pathologists, Occupational Therapists, Social Workers, Behavioural Therapists, our animal team, short term accommodation, day programs and our mentor support team.

Multiple fulltime/part-time opportunities are available for a professional, friendly allied health administrator/scheduler, who is an organised team player with excellent communication skills, to join our allied health clinic in Morphett Vale.

The role involves:

- Opening / closing the clinic
- Scheduling clients’ appointments
- Greeting clients as they enter the practice and answering their queries.
- Assisting people when they phone
- Providing standard information about services
- Creating and updating physical and electronic files
- Standard phone and front desk reception tasks
- Processing of payments
- A range of administrative tasks to assist clinicians and management staff.
- Liaising and building relationships with schools and other external providers
- Participating as an active team member within the administration team

The role will require someone who:

- is a problem solver who can take initiative and has a confident and cheerful disposition.
- can multitask in an often-high paced environment
- has an eye for scheduling and can do so accurately and quickly
- has excellent literacy and computer skills.
- has an excellent phone manner

**Why join us**:

- Located down South, in Morphett Vale
- Paid Maternity and Paternity Leave.
- Employee Assistive Program
- Excellent culture with regular team events
- At PAHS, our mission is to provide quality allied health services in Southern Adelaide that exceed participants' expectations, utilising a holistic client-centered approach while meeting legislative and regulatory requirements. We strive to provide a professional, confidential service promoting flexibility and upholding human rights while creating opportunities to empower the individuals we support to live the life they choose._
- We are an Equal Employment Opportunity (EEO) employer and are committed to building a workplace culture that values diversity and inclusion. We welcome, actively support and promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI, Culturally and Linguistically Diverse (CALD) backgrounds and other diverse group_

Work Eligibility:

- Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (required)

**Job Types**: Full-time, Part-time

**Salary**: $54,000.00 - $60,000.00 per year

Expected hours: 22.5 - 38 per week

Work Authorisation:

- Australia (required)

Ability to Commute:

- MORPHETT VALE, SA 5162 (required)

Ability to Relocate:

- MORPHETT VALE, SA 5162: Relocate before starting work (required)

Work Location: In person

Expected Start Date: 11/03/2024

  • Business Support Officer

    2 weeks ago

    Morphett Vale, Australia Pearson Allied Health Services Full time

    **Job description** At our busy Allied Health Practice, we need a hand. Specifically, we need someone with admin experience and ideally someone who has worked in an allied health practice who has NDIS experience. **About Us**: Based in the Southern Suburbs of Adelaide, Pearson Allied Health Services (PAHS) specialise in providing allied health services to...

  • Service Delivery Manager

    2 weeks ago

    Morphett Vale, Australia Pearson Allied Health Services Full time

    **Job description** At our busy Allied Health Practice, we need a hand. Specifically, we need someone with experience in the NDIS space, specifically the SIL, STA/MTA and SDA areas of the sector. Ideally someone who has worked in an allied health practice. **About Us**: Based in the Southern Suburbs of Adelaide, Pearson Allied Health Services (PAHS)...

  • Business Support Services Officer

    3 weeks ago

    Morphett Vale, Australia Silver Chain Group Limited Full time

    Business Support Services Officer Permanent full-time opportunity Salary Packaging options – earn up to $18,550 of your annual salary tax free Based in our Southern Office The opportunity We have an exciting opportunity for an experienced Business Support Services Officer to join the team who are responsible for providing high quality...

  • Client Services Officer

    3 weeks ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join our team of client services officers and...

  • Client Services Officer

    2 months ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join our team of client services officers and...

  • Client Services Officer

    2 weeks ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call center customer service team. This is a customer service environment where you’re encouraged to use initiative and your brain. We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients first time, every time. Join a...

  • Client Services Officer

    6 days ago

    Canning Vale, Western Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you're encouraged to use your brain We don't focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients.Join our team of client services officers and look...

  • Client Services Officer

    3 weeks ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain. We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join a team of customer service officers in a...

  • Client Services Officer

    1 month ago

    Canning Vale, Australia Advanced Personnel Management Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join a team of customer service officers and...

  • Client Services Officer

    6 days ago

    Canning Vale, Western Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you're encouraged to use your brain We don't focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients.Join our team of client services officers and look...

  • Client Services Officer

    6 days ago

    Canning Vale, Western Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you're encouraged to use your brain. We don't focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients.Join a team of customer service officers in a workplace...

  • Client Services Officer

    2 weeks ago

    Canning Vale, Australia Lifecare Full time

    **About the role** Lifecare is seeking a Client Services Officer to join our dedicated Homecare team and positively contribute to the exceptional care of our patients. This is a Full-Time role working to support our Allied Health team in Canning Vale WA. This is a Monday to Friday role working 9am to 5pm, weekends are yours to enjoy, you will enjoy working...

  • Client Services Officer

    5 days ago

    Canning Vale, Western Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you're encouraged to use your brain We don't focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients.Working as part of this team you'll:Handle a mix of...

  • Client Services Officer

    1 month ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Working as part of this team you’ll: Handle a...

  • Client Services Officer

    1 month ago

    Canning Vale, Australia Advanced Personnel Management Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Working as part of this team you’ll: Handle a...

  • Client Services Officer

    6 days ago

    Canning Vale, Western Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you're encouraged to use your brain We don't focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Working as part of this team you'll:Handle a mix of...

  • Client Services Officer

    1 week ago

    Canning Vale, Australia APM Full time

    About the role Working closely with your team leader and fellow team members you will have the opportunity to really help our clients improve their lives. A true passion for awesome customer service is a must and you will find you will be surrounded by like-minded people across the company. As a Client Services Officer in the APM Service Centre you will be...

  • Client Services Officer

    3 weeks ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients. Join a team of customer service officers...

  • Client Services Officer

    4 days ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients. Join a team of customer service officers...

  • Client Services Officer

    5 days ago

    Canning Vale, Western Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you're encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients.Join a team of customer service officers working...