Customer Support Manager
4 weeks ago
Position: Customer Service Manager
Name of the Business: Oxford Street Dental
**Salary**: $72,000 to $78,000 p/year plus superannuation
Type: Full Time
Moreover he/she is someone who can confidently manager their time, work effectively on their own and within a team.
Main duties include:
- developing and reviewing policies, programs and procedures concerning customer relations and goods and services provided
- ensuring operational efficiency within a dental clinic/calls
- providing direction and feedback to team members and assisting with recruitment
- managing, motivating and developing staff providing customer services
- planning and implementing after-sales services to follow up customer satisfaction.
- ensure performance of treatment plans acceptance and modify and improve services provided
- liaising with other organizational units, service agents and customers to identify and respond to customer expectations.
Pay: $72,000.00 - $78,000.00 per year
Schedule:
- 8 hour shift
- Day shift
Work Authorisation:
- Australia (required)
Work Location: In person
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