Customer Support Manager

4 months ago


Leederville, Australia Oxford Street Dental Full time

Moreover he/she is someone who can confidently manager their time, work effectively on their own and within a team.

Main duties include:

- developing and reviewing policies, programs and procedures concerning customer relations and goods and services provided
- ensuring operational efficiency within a dental clinic/calls
- providing direction and feedback to team members and assisting with recruitment
- managing, motivating and developing staff providing customer services
- planning and implementing after-sales services to follow up customer satisfaction.
- ensure performance of treatment plans acceptance and modify and improve services provided
- liaising with other organizational units, service agents and customers to identify and respond to customer expectations.

**Salary**: $70,000.00 per year

Schedule:

- 8 hour shift
- Day shift

Work Authorisation:

- Australia (required)

Work Location: In person



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