Food and Beverage Duty Manager

6 months ago

Surfers Paradise, Australia Hilton Full time

Our Food & Beverage Duty Manager at Hilton Surfers Paradise will work closely with the management team to supervise the operation and team within our Food and Beverage outlets: restaurant, bar, banqueting and in-room dining. This multifaceted role supports the smooth-running & high performance of the team and the delivery of superior service. This opportunity will be offered as a full time, permanent position.
**What will I be doing?**
As a Food and Beverage Duty Manager, you will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an exceptional Guest experience. A Food and Beverage Duty Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Champion exceptional hospitality and ensure that this is a part of all aspects of our operation
- Passion for the delivery of exceptional Food & Beverage experiences
- Oversee and get involved in the day-to-day service elements of food & beverage
- Ordering stock
- Handling cash and maintaining equipment
- Collaborate with other departments to ensure seamless service delivery

**What are we looking for?**
A Food and Beverage Duty Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous Food and Beverage Management or Supervisory experience
- Committed to delivering high levels of customer service
- OnQ Property Management System, and or Agylisis POS experience preferred
- Ability to work on a rotating roster that includes weekdays, weekends, early starts and late-night shifts
- Unrestricted Australian Working Rights
- Approved Manager and Responsible Service of Alcohol certification
- Successful team leadership, interpersonal and communication skills, ideally within a hotel setting
- Ability to deliver results under pressure and to time constraints
- Flexibility to respond to a variety of different work situations

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all As a Hilton team member you can expect to receive;
- An above market competitive salary
- Complimentary duty meals and uniform provided
- An investment in your wellbeing to include flexible working arrangements that support you in making space for "what matters most"
- Access to Go Hilton, our Team Member Travel Program offering heavily discounted room rates and up to 50% off food and beverage at participating hotel outlets across our properties globally
- Access to Hilton University Training, offering more than 3000 learning programs
- Extensive leadership and career development opportunities

**Hilton was named the #1 Hotel chain in the Great Places to Work survey 2018, 2019, 2020, 2021

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