Compliance & Projects Analyst

5 months ago

Melbourne, Australia CitiPower and Powercor Full time

**Compliance & Projects Analyst**:

- Melbourne, VIC, AU, 3000**About our Business**:
We’re a team that cares about you and your community. United Energy (UE) is an essential service, supplying reliable, safe and affordable electricity across the east and south-east of Melbourne and the Mornington Peninsula, vital for our customers and a clean energy future.

In designing and delivering these services, our people are united by a real sense of purpose to empower customer choices in ways that are important for our communities and the environment. Using advanced analytics, knowledge built through years of practical expertise, partnerships with leading researchers, and the courage to experiment, our people are proud to be disruptive influencers amongst the electricity industry.

Increasingly, our networks are connecting new large-scale renewable energy generators and integrating technologies like solar, batteries and electric vehicles as customers change the way they generate, use, store and share power. This demand is transforming the electricity market faster than any change we’ve ever seen before. As a result, our people are at the frontline in developing and implementing innovative technologies and solutions necessary for the future of our industry not only in Victoria but globally.

**About the Role**:
We currently have an exciting 12-month fixed term opportunity for a highly motivated and engaged Compliance and Projects Analyst to join our team.
In this role you will responsible for the development and coordination of programs of work to deliver continuous improvement across all Revenue Management functions. This includes partnering with management of RMG projects, leading all regulatory and business audits, as well as ensuring all cyclical system and tariff updates are delivered on time.
Using your experience in Revenue Management systems and associated processes, this role has a key focus on improving processes, ensuring successful project coordination and delivery, and working as part of a team driven by customer focus and initiatives.

**What you’ll deliver**:

- Develop and coordinate a program of work to deliver continuous improvement of systems, process and performance across the Revenue Management Group
- Lead all compliance audits across Revenue Management, as well as coordinate projects, minor enhancements, defect resolution and annual system & tariff updates
- Manage the scheduled review of all written policies and processes, and provide ongoing review and advice on market rules and procedures
- Build effective working relationships with key internal stakeholders and suppliers, and effectively set and manage expectations, keeping stakeholders and third parties accurately informed
- Respond to external and internal customer enquiries and calls promptly, accurately and effectively
- Anticipate problems or opportunities that may have a significant impact on Revenue Management and use innovative, market compliant techniques for problem solving.
- Research, uncover and analyse information to ensure changes are implemented and ensure effective Reporting in a timely and accurate manner

**To succeed in this role, you’ll have**:

- Experience in a Business Analyst role and proficient in process mapping preferred
- Working knowledge of Revenue Management systems and associated processes and procedures, as well as detailed knowledge of State Based regulations & agreements relating to Meter Data Provider Accreditation, Network Billing & Credit Management
- Detailed understanding of industry file formats & specifications, CATS transactions, market system functionality and B2B communications and activities
- A relevant qualification, such as; Certificate III in Business, Business Administration, Technology, or demonstrated experience in a similar role/s.
- A strategic and lateral thinker with excellent analytical and proven problem-solving capabilities
- Demonstrated strong conflict management skills and ability to negotiate effectively with sound commercial outcomes

**Your career with us**:
We have a diversity of teams across our business, all contributing to great customer and community outcomes. Our people are our most important asset, and we continually invest in nurturing their capability. Working with us means being fully supported to make the most of new experiences, and to build a career through a range of opportunities to learn from the best and to grow in a safe, inclusive, flexible and collaborative environment.

Our greatest priority is the health, safety and wellbeing of our people and the communities we operate within. This includes their physical safety - ensuring everyone gets home safely everyday - as well as their psychological safety, by ensuring everyone has the resources and support needed to achieve a work-life balance and be the best they can be.

**What’s next?**

OUR VALUES: Live safely, Be Customer and Community Minded, Succeed Together, Be The Best You Can Be, Improve O

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