Customer Service
5 days ago
Customer Service - Contact Centre
- A fantastic opportunity to join a supportive and caring team culture
- Multiple, full time, permanent roles available in Melbourne CBD starting 5th July
- Working flexibly will be offered once competent in the role
**The Team**
Virtual Banking are the customer service specialists of the Westpac Group, providing the best service over the phone, to millions of our customers every year. Our aim is to provide a seamless banking experience for our customer, with a goal of being one of the world's best contact centres.
Watch this video to learn more about the team Customer Care Banker
**How will I help?**
The role of a Consumer Connect banker is to service and fulfil banking needs of customers quickly, accurately, and efficiently on a range of general banking enquiries. In your new role, you will respond to inbound calls and will provide outstanding service to our banking customers on each and every call. On any day, you can be helping customers with their general banking questions, account maintenance, technical enquiries, as well as servicing specific products like credit cards and deposits.
**To be successful in this role, you'll be required to work across our operating hours Monday to Friday 7:30 AM to 8:00 PM.**
**What do I need?**
- At least 12 months customer service experience (any industry)
- People who thrive in a corporate and professional working environment
- Ability to adjust to a high paced, KPI environment
- Happy to commute and work onsite at our Melbourne CBD office
**What's in it for me?**
As well as job flexibility and the financial benefits for being part of the Westpac team (like banking, wealth and insurance offers) you'll be paid fairly, and trained so your career can grow as you do. You'll also be encouraged to take part in our fun community projects as a paid volunteer. Other benefits include but are not limited to:
- Opportunity to work overtime. Penalty rates will apply
- Full training provided from day one to ensure your success in the role
- Flexibility to work from home 2 days a week post training
- We will be investing a wealth of time and resources in your learning. RG146 national accreditation will be provided
- Incremental salary increases will be applied as you progress through the training journey
**What's it like to work there?**
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
**How to I Apply?**
Start here. Just click on the **APPLY** button.
**Do you need reasonable adjustments during the recruitment process?**
Job ID 300001537589591
-
Customer Service Reps
7 days ago
West Melbourne, Victoria, Australia Customer Management Solutions Full timeFLEXIBLE HOURS - IMMEDIATE START - GET PAID TO TALK TO PEOPLEWe are a dynamic customer service solutions brand that has an amazing client base.If you're looking for work now - we have tons of opportunitiesAbout the job...> Monday to Sunday 37.5 hours per week; we are a 24/7 365 contact centre - flexibility for you and for us> Immediate start; we have ongoing...
-
Customer Engagement Associate
1 month ago
Melbourne, Australia Customer Engagement Centre Full timeAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...
-
Customer Engagement Associate
2 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...
-
Customer Engagement Associate
4 weeks ago
Melbourne, Australia Customer Engagement Centre Full timeAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...
-
Work Order Coordinator
6 days ago
Melbourne, Australia Service Stream Full timeDescription Summary An exciting opportunity has arisen for a Work Order Coordinator - Advanced Metering to join Service Stream in our Melbourne office About the Role Service Stream’s Utilities division are currently seeking a Work Order Coordinator - Advanced Metering to join our growing company. Nature of position: Casual / Full-time hours...
-
Melbourne, Australia Corporation Service Company Full timeTitle: Client Service Partner Location: Melbourne Working Hours: Monday to Friday - 9am - 5.30pm Hybrid As a Customer Service Partner, you will be responsible for providing clients with business-to-business support, taking and fulfilling orders, as well as managing a portfolio of digital assets. Additionally, you will be working with the...
-
Melbourne, Australia Corporation Service Company Full timeTitle: Client Service Partner Location: Melbourne Working Hours: Monday to Friday - 9am - 5.30pm Hybrid As a Customer Service Partner, you will be responsible for providing clients with business-to-business support, taking and fulfilling orders, as well as managing a portfolio of digital assets. Additionally, you will be working with the...
-
Melbourne, Victoria, Australia Corporation Service Company Full timeTitle: Client Service Partner Location: Melbourne Working Hours: Monday to Friday - 9am - 5.30pm Hybrid As a Customer Service Partner, you will be responsible for providing clients with business-to-business support, taking and fulfilling orders, as well as managing a portfolio of digital assets. Additionally, you will be working with the...
-
Customer Service
2 weeks ago
Melbourne, Australia HOBAN Recruitment Full time**Casual Customer Service Representative** Location: Various Locations Position Type: Casual **Salary**: $20+ per hour Are you an enthusiastic and customer-focused individual with a passion for providing exceptional service? If you enjoy working outdoors, interacting with people, and taking on a dynamic role, we have the perfect opportunity for you. **Key...
-
Customer Service
2 weeks ago
Melbourne, Victoria, Australia HOBAN Recruitment Full timeCasual Customer Service RepresentativeLocation: Various LocationsPosition Type: CasualSalary: $20+ per hourAre you an enthusiastic and customer-focused individual with a passion for providing exceptional service? If you enjoy working outdoors, interacting with people, and taking on a dynamic role, we have the perfect opportunity for you.Key...
-
Customer Service
2 weeks ago
Melbourne, Victoria, Australia Cremornedigitalhub Full timeCustomer Service & Call Centre Source: u Workin JOB DESCRIPTION Customer Service & New Work Officer New Work and Customer Service Representative If you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear from youHighly autonomous role with a supportive and friendly team culture Outstanding long term...
-
Customer Service
3 months ago
Melbourne, Australia Conquest Personnel Pty Ltd Full timeOur Australian owned company based in the South East Suburbs are on the look out for their next Customer Service Guru to join their small knit team who are best sellers of German engineered silent rangehoods who supply to major retail brands. About the role: - Responsible for resolving customer enquiries, managing and processing orders, providing product...
-
Customer Service
4 weeks ago
Melbourne, Australia Universal Business Team Full time**About the Company**: MPI Automotive is a well-respected name in the automotive industry, known for its exceptional products and services. MPI are a passionate team dedicated to offering outstanding products and services to their customers. And now, we're on the lookout for a friendly, enthusiastic, and customer-focused individual to join the team. **Role...
-
Customer Service
4 weeks ago
Melbourne, Australia Moment Group Full timeMelbourne **Description**: Moment Group has an excellent career opportunity for an articulate, highly skilled Customer Service Representative within a growing Real Estate company. Do you love building solid customer relationships? Then this position may be for you. This is a long-term permanent opportunity which starts the end of...
-
Customer Service
2 weeks ago
Melbourne, Victoria, Australia Cremornedigitalhub Full timeCustomer Service & Call CentreSource:uWorkinJOB DESCRIPTIONCustomer Service & New Work OfficerNew Work and Customer Service RepresentativeIf you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear from youHighly autonomous role with a supportive and friendly team cultureOutstanding long term career...
-
Customer Service
2 weeks ago
Melbourne, Victoria, Australia Adecco Full timeSupportive and fun work environment Full Training Provided ASAP startOur client is seeking experienced customer service individuals to work in the Heatherton Branch and occasionally at Ringwood when required. Positions are now available for passionate customer service professionals to join their team in the capacity of counter customer service.Client...
-
Customer Service
2 weeks ago
Melbourne, Victoria, Australia Adecco Full timeCustomer Service/Licence Testing officers for ASAP start Full Training Provided Ringwood LocationOur client is seeking experienced customer service individuals to work in the Ringwood Branch and occasionally at Heatherton when required. Positions are now available for passionate customer service professionals to join their team in the capacity of customer...
-
Customer Service
3 weeks ago
Melbourne, Australia Magnet Capital Pty Ltd Full timeMagnet Capital is Australia's first crypto asset hedge fund operating through an ASIC licensed intermediary. Our aim is to build long-term wealth together with our co-investors by identifying and exploiting investment opportunities in the new and exciting crypto asset market. We’re on the lookout for Customer Service Representative within our centre! This...
-
Customer Service
2 weeks ago
Melbourne, Victoria, Australia Cremornedigitalhub Full timeCustomer Service & Call Centre Source: uWorkin JOB DESCRIPTION Customer Service & New Work OfficerNew Work and Customer Service RepresentativeIf you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear from youHighly autonomous role with a supportive and friendly team cultureOutstanding long term career...
-
Customer Service
2 weeks ago
Melbourne, Victoria, Australia Adecco Full timeCustomer Service/Licence Testing officers for ASAP start Full Training Provided Ringwood LocationOur client is seeking experienced customer service individuals to work in the Ringwood Branch and occasionally at Heatherton when required. Positions are now available for passionate customer service professionals to join their team in the capacity of Licence...
