Receptionist/business Administrator/accounts

4 weeks ago


Acacia Ridge, Australia Starline Security Full time

**Starline Security - Receptionist / Business Customer Service/ Accounts Receivable**
**Acacia Ridge**

**Why people like working at Starline Security**. Innovation, Growth and for the Challenges.

**We are on a massive growth curve.** Our online sales and B2B Online Wholesale Screens and Doors strategy has skyrocketed sales to our dealers. New dealers are joining every week further adding to our growth. As such we need someone to field all our new enquiries, manage our existing, explore new dealers opportunities and follow up on all sales leads.

**Fast Paced.** Joining us will see you working in a fast paced and exciting environment where your skills in customer communication, administration and CRM systems will be well received and rewarded.

**Responsibilities include**:

- Providing administrative assistance
- Explore and seek out new dealer opportunities
- Data maintenance (CRM & Internal Portal - Training provided)
- Manage our walk in showroom enquiries
- Ensuring all inbound and outbound communications are handled promptly and accurately in a welcoming and knowledgeable manner
- Maintaining up to date knowledge of relevant products, marketing and procedures relevant to customer enquiries and issues
- Help manage our dealer network including lead referral management.
- Manage our inbound customer service enquires.
- Manage our and help our dealers improve their social media lead generation and lead management on all social media platforms.
- Assist accounts receivable processing
- Demonstrated administration, customer service or sales experience including reception duties
- Social media campaign experience
- Previous experience in a customer facing and/or customer service focused position
- Excellent verbal and written communication skills
- Be extremely organised and adaptable
- Strong attention to detail
- Professional phone manner, highly effective interpersonal skills and the ability to build rapport with people
- Experience with ZOHO CRM will be highly regarded
- Experience with Xero Invoicing will be highly regarded

**We offer**:

- A supportive team environment.
- Opportunity to make a difference
- A market competitive salary package
- Stability and purpose
- **You can follow Starline Security on LinkedIn and Facebook.**_

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00 - $55,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Professional development assistance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 18/03/2024
Expected Start Date: 02/04/2024



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