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Clinical Practice Administrator
3 days ago
**Applications close**:9 am Friday 14 July
**Face2face Recruitment reference**:587031
**Duration**:12 month contract role with possible extension - full time 37.5 hour per week role
**Location**:Opportunity available in both Mt Gravatt and Ipswich
**Hourly Rate**:$55 per hour excluding super
This an excellent and diverse opportunity for a dynamic and driven Clinical Practice Administrator in the Public Service. This position is with a government department that strives to make real change in the lives of extraordinary Australians.
In this role, you will be responsible for managing day-to-day administrative support operations and requirements. A main responsibility of the role is to assist the Clinical Practice Manager with the line management and operational supervision of support team members. In addition, you will provide support to the Clinical Practice Manager in corporate functions including human resource, property and finance management, quality improvement, assurance activities, and support team functions.
**Duties**:
- Line manage administration support team members, including performance management feedback and identification of training needs.
- Coordinate the region’s support team in the delivery of a professional, efficient and welcoming reception service.
- Monitor and ensure client customer service standards are met by the support team.
- Manage complex client and operational issues escalated from regional staff.
- Assist the Clinical Practice Manager in managing the human resource requirements across the region including recruitment, on-boarding, induction and off-boarding activities.
- Assist the Clinical Practice Manager in the management of corporate functions including property, security, operational resource requirements, travel and finance across the region.
- Monitor quality of work and conduct quality assurance activities for the support team.
- Assist in managing the operational compliance and audit framework.
- Undertake quality audits in the client management system.
- Coordinate the region’s reporting requirements including data analysis.
**Desirable Experience/skills**:
- Experience in a complex administrative role would be desirable
- Certificate IV equivalent qualification in office, practice and/or business management or similar field
**Tony Sapsford**
**Account Manager**
02 6199 5750
APS
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