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Workplace Manager

4 months ago

Sydney Central Business District, Australia HCF Full time

**About HCF**

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our 2025 Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

**About the Role**

Reporting to the Senior Asset Manager, the Workplace Manager is responsible for delivering a range of on-site facilities and workplace services, ensuring a responsive, welcoming, and authentic experience for staff & visitors to HCF corporate offices.

The Workplace Manager is the main point of contact for HCF corporate offices and responsible for managing the Concierge and Security team.

This is a 12 month fixed term contract.

**What you will be doing in this role**:

- Assist with office management duties including implementation of internal policies relating to physical space (e.g. Clean desk policy, office guidelines, etc)
- Maintain stacking plans and assist with building occupation changes to accommodate new staff
- Work with onsite Building Manager and Cleaners to ensure a high standard of cleanliness and general presentation of the office
- Supervise reception and security staff to ensure all meeting rooms and equipment within are operational and present well (work with Security and reception staff)
- Deliver day to day workplace management services, including concierge services, event and space management, workplace communications.
- Be responsible for office management systems including desk booking systems
- Manage workplace systems and reporting, ensuring data is accurate
- Manage minor projects related to HCF corporate offices: HCF House, St Leonards and Parramatta
- Assist with managing building or office relocations and liaise with building management, IT and other internal stakeholders to ensure smooth transition
- Support the Projects Team on their major corporate projects

**About You**
- Extensive experience in workplace services through office management roles
- Experience in leading and or managing a team
- Experience in effectively building strong relationships with peers and stakeholders
- Ability to work autonomously and don't mind being hands on
- Comfortable with new technology and able to learn processes and troubleshoot problems calmly and quickly
- Exceptional time management skills with an ability to juggle competing priorities whilst remaining solutions focused
- Drive, passion and commitment to delivering a positive experience with all interactions
- Familiarity with the use of Video Conferencing equipment
- Ability to be articulate and effective in all communications - verbal or written

**Culture**

Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We want to provide you with the skills and tools you need to support your wellbeing journey, so that you can be at your best.

We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members.

Come and join our HCF team

**Benefits**
- Up to 50 % discount on health cover, pet & travel insurance
- Additional Annual Leave day
- Organisational wide Recognition & Rewards program
- Generous Parental Leave Scheme
- Health & Wellbeing Initiatives

**A career with us - How to Apply