Service Integrity Analyst

4 weeks ago

Lane Cove, Australia Nielsen Full time

Technology is where the brightest minds in data and engineering connect, providing the essential measurement that helps fuel media businesses. The work this team does today will change the entertainment of tomorrow-the way we watch and listen to what we love.

**ABOUT THIS JOB**:
We are the official source of television audience measurement for the free to air networks andsubscription television channels in Australia. At Nielsen TAM, we are passionate about improving our clients; understanding of what their consumers watch on Television and other streaming devices.

The Service Integrity (SI) team is currently looking for an enthusiastic and professional ServiceIntegrity Analyst.

An important goal for the Service Integrity team is to maintain the statistical integrity standards of theTelevision Audience Panel in line with contractual KPI’s and client commitments.

Join us on our exciting journey and be a part of a dedicated, high performing team maintaining thestatistical integrity standards of the Television Audience Panels and a chance to be involved in ourglobal leading project Virtual Australia (VOZ). This is a critical role, pivotal in maintaining a worldclass panel and involves the use of statistical knowledge, attention to detail and technical clientservicing skills on a daily basis.

Service Integrity Analyst will work closely with the Service Integrity Manager, Chief Executive Officerand General Manager on issues relating to data delivery, data integrity, project data analysis and third party software suppliers.

**RESPONSIBILITIES**:

- Providing support to the data delivery team to ensure daily data delivery according to contractual KPI’s and commitments
- Oversee the scheduled data delivery for VOZ production and delivery to clients
- Ensuring quality assurance of product output following changes to production systems
- Perform on-going analysis and review of systems and procedures and identify areas ofimprovement
- Compile specifications, document processes, and methodologies for internal and external reporting
- Provide ad-hoc reporting to the Executive team and key clients
- Provide ad-hoc statistical and technical support e.g. technical data queries from clients
- Maintain technical documentation and support to third party software suppliers

**QUALIFICATIONS**:

- Experience in supporting client deliverables
- Able to work to tight deadlines and adaptable to changes in tasks and projects as required
- Promote and be a driving influence of a quality culture within the business
- Strong communication skills, with the ability to interact with people at all levels
- Advanced knowledge of Microsoft Office Suite, especially Excel
- Sound knowledge of statistical conceptsPython or SAS package knowledge (desirable)
- Intermediate knowledge of Tableau

**ABOUT NIELSEN**

We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

**Life at Nielsen**

At Nielsen, we’re proud of our diversity - our Australian and New Zealand offices alone are made upof over 50 cultures and nationalities

We strongly believe in promoting from within. We encourage all of our people to pave their own career path and explore ways to grow with us. We’re steadfastly inclusive. Nielsen is an environment that encourages all associates to be themselves, weave their talents and passions into their work, put their hand up and have their voice heard.

We operate on principles of trust and accountability. We sway against micromanagement, enablingour associates engage, include and decide in order to move swiftly and boldly, while keeping ourclients at the heart of everything we do

LI-NTT1

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