Customer Experience Manager

3 months ago

Bathurst, Australia Dan Murphy's Full time

Job Description

**Customer Experience Manager | Dan Murphy's Bathurst | Share your spirit**

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

**The ROLE**:

- Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
- Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
- Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
- Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
- Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

**The YOU**:

- ** YOU** use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
- ** YOU** are passionate about people development and motivate others to dream big and reach their potential
- ** YOU** are no stranger to a fast-paced environment and use forward thinking in your decision making
- ** YOU** bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
- ** YOU** use an inspiring and collaborative approach to communication and use this to drive your team’s commitment

**How we take care of our PEOPLE**:
An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you

**We are together creators**

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.
- #WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup_

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

  • Sales and Customer Experience Manager

    1 month ago

    Bathurst, New South Wales, Australia Rockwear Full time

    Rockwear is a leading activewear brand that empowers women to live an active life on their own terms. As a Sales and Customer Experience Manager, you will play a crucial role in driving sales and customer satisfaction in our Rockwear store in Bathurst, NSW.The estimated salary for this position is between $60,000 to $80,000 per annum, depending on...

  • Sales and Customer Experience Specialist

    3 weeks ago

    Bathurst, New South Wales, Australia HIGHGROVE TRADING Full time

    About Highgrove TradingHighgrove Trading is a leading supplier of bathroom, kitchen, laundry products, and fittings to Australians. With over 20 years of experience, we have established ourselves as a trusted brand among tradesmen, builders, developers, interior designers, and DIY renovators.Role OverviewWe are seeking an experienced retail sales consultant...

  • Customer Experience Specialist

    1 month ago

    Bathurst, New South Wales, Australia Telstra Full time

    About TelstraTelstra is a leading telecommunications company in Australia, committed to building a connected future for all. With a strong focus on innovation and customer satisfaction, we strive to provide exceptional services that transform the way people live, work, and connect.Job DescriptionWe are seeking an experienced Customer Experience Specialist to...

  • Café Attendant

    4 weeks ago

    Bathurst, New South Wales, Australia Belgravia Leisure Full time

    About the RoleWe are seeking a friendly and customer-focused Café Attendant to join our team at Belgravia Leisure. As a key member of our café staff, you will be responsible for delivering exceptional customer service and ensuring a positive experience for all patrons.Key ResponsibilitiesCustomer Service: Provide excellent customer service to all...

  • Customer Service Coordinator

    4 weeks ago

    Bathurst, New South Wales, Australia Municipal Group of Companies Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Coordinator to join our team at Fero Waste and Recycling Inc, a division of The Municipal Group of Companies. Based in Bathurst, NB, this role will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Act as a representative of the company,...

  • Customer Service Ambassador

    4 weeks ago

    Bathurst, New South Wales, Australia Sodexo Full time

    As a Customer Service Ambassador, you will be responsible for providing exceptional customer experiences in our busy cafe. This includes preparing basic meals, restocking the kitchen, and making coffees to our regular customers.To succeed in this role, you will need to have previous experience in a similar environment, as well as excellent communication...

  • Customer Service Officer

    3 months ago

    Bathurst, Australia Bathurst Regional Council Full time

    **About the role**: Bathurst Regional Council is currently seeking an experienced customer service professional to join the Waste Management Centre team in the role of Customer Service Officer. The position is responsible for providing outstanding service to customers and contractors at the Waste Management Centre and for providing administrative support to...

  • Customer Service Administrator

    4 weeks ago

    Bathurst, New South Wales, Australia NSW Department of Communities and Justice Full time

    Role OverviewWe are seeking an experienced and skilled Customer Service Administrator to join our team. This role will provide a range of administrative services, including responding to customer inquiries, data entry, and records management.Key ResponsibilitiesProvide exceptional customer service, responding to queries in a timely and professional...

  • Customer Service Ambassador

    3 weeks ago

    Bathurst, New South Wales, Australia Belgravia Leisure Full time

    About the RoleWe are seeking a skilled and customer-focused Café/Kiosk Attendant to join our team at Belgravia Leisure.As a key representative of our brand, you will be responsible for delivering exceptional service to our patrons, ensuring a positive experience that meets our high standards.The primary responsibilities of this role include:Providing...

  • Customer Liaison Specialist

    3 months ago

    Bathurst, Australia Essential Energy Full time

    Join our team as a Customer Liaison Specialist! You’ll be the key communicator, keeping our customers informed and satisfied. **We are unique** Join our organisation and experience a culture that fosters camaraderie and personal growth, serving and connecting the regional communities of NSW and southern QLD. Enjoy work-life balance and training and...

  • Customer Service Representative

    4 weeks ago

    Bathurst, New South Wales, Australia Belgravia Leisure Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative.The primary responsibility of this role is to deliver exceptional customer service, ensuring that every interaction meets our high standards.Key areas of responsibility include:Providing excellent customer service to all...

  • Customer Service Attendant

    4 months ago

    Bathurst, Australia Panthers Bathurst Full time

    Bathurst Panthers has an exciting opportunity for energetic and versatile customer service professional to join their friendly team. We are looking for an exceptional team player with a welcoming smile to deliver excellent customer service to our members and guests across our beverage and catering teams. You will thrive in a fast-paced team environment and...

  • Customer Service Representative

    3 weeks ago

    Bathurst, New South Wales, Australia Bernardi Group Full time

    About the Bernardi GroupThe Bernardi Group is a dynamic family-owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and...

  • Customer Service Ambassador

    4 weeks ago

    Bathurst, New South Wales, Australia Opal HealthCare Full time

    Job OverviewA rewarding opportunity has arisen for a skilled Hospitality Operations Coordinator to join our team at Opal HealthCare.About the RoleAs a key member of our hospitality team, you will be responsible for ensuring exceptional customer service and seamless operations in our catering, cleaning, and laundry departments.You will assist with food...

  • Operations Coordinator

    3 weeks ago

    Bathurst, New South Wales, Australia Municipal Group of Companies Full time

    Fero Waste and Recycling Inc., a division of The Municipal Group of Companies, is seeking a highly skilled Operations Coordinator - Customer Service Specialist to join our team based out of Bathurst, New Brunswick.Company OverviewWe are a solid waste company servicing New Brunswick and Nova Scotia. Our goal is to provide exceptional customer service while...

  • Customer Service and Sales Expert

    1 month ago

    Bathurst, New South Wales, Australia Telstra Full time

    About the RoleThis is an exciting opportunity to work as a Customer Service and Sales Consultant with Telstra, one of Australia's leading telecommunications companies.We are seeking an experienced customer-facing professional who can deliver exceptional service and drive sales in our stores across New South Wales - Regional.The ideal candidate will have a...

  • Customer Service Representative

    4 weeks ago

    Bathurst, New South Wales, Australia Belgravia Leisure Full time

    About Belgravia LeisureAs a leading leisure organisation in Australia and New Zealand, we are committed to delivering exceptional customer experiences across our network of health clubs, wellness and spa, golf, aquatic and sporting venues.We are currently seeking an experienced Kiosk Attendant to join our team at one of our centres. This is a great...

  • Nightfill Manager Duty Manager

    2 months ago

    Bathurst, Australia Bernardi Group Full time

    **Above Award Wages**: - ** Opportunity to work within a great team culture**: - ** Excellent career growth opportunities**: - ** Progressive family owned company that is flexible to your needs** **Bernardi's are looking for a bright, bubbly and helpful NIGHTFILL DUTY MANAGER for our Supermarket.** **ABOUT THE ROLE....** The Duty Manager/ Night fill...

  • Nightfill Manager Duty Manager

    2 months ago

    Bathurst, Australia Bernardi Group Full time

    Bathurst, NSWAbove Award WagesOpportunity to work within a great team cultureExcellent career growth opportunitiesProgressive family owned company that is flexible to your needsBernardi's are looking for a bright, bubbly and helpful NIGHTFILL DUTY MANAGER for our Supermarket.ABOUT THE ROLE....The Duty Manager/ Night fill Captain primary role is to ensure the...

  • Nightfill Manager Duty Manager

    2 months ago

    Bathurst, Australia Bernardi Group Full time

    Above Award WagesOpportunity to work within a great team cultureExcellent career growth opportunitiesProgressive family owned company that is flexible to your needsBernardi's are looking for a bright, bubbly and helpful NIGHTFILL DUTY MANAGER for our Supermarket. ABOUT THE ROLE....The Duty Manager/ Night fill Captain primary role is to ensure the smooth...