Ess (Vip) Support Officer

2 weeks ago

Canberra, Australia NRI Australia Full time

**The smart, career focused and determined people who work for NRI flourish in a culture that empowers them to achieve customer outcomes and gives them a sense of ownership for the development of the company as a whole. Together we form a highly motivated, customer-focused workforce.**

We are seeking an experienced VIP EUC/Desktop Engineer to join our team in Sydney or Canberra for a 4 month contract.

The ESS VIP Engineer will be responsible for supporting key executives within a key client.
- Customer service, basic technical troubleshooting, software/hardware installation
- Some in-depth knowledge of the relevant platform's operating system(s), network, and mechanisms, such as security and distribution
- Problem solving and fault diagnosis skills
- Setting up Meeting Rooms
- O365
- Good written and verbal communication skills
- Can work under pressure
- Technical knowledge of desktop, laptops
- WIN10, building and deploying PC’s
- Responsive
- Self-motivated
- Incident troubleshooting and Resolution
- Can work in a team environment
- NV1 Clearance
- Prior experience supporting a VIP client site is preferred

**DIVERSITY & INCLUSION**

We value our collaborative culture and work together to support a variety of community organisations and social issues.
- Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward - so that you’re always ahead of tomorrow. _
- We’re that partner for countless businesses. Designing, implementing, and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success - across business, government and beyond. _
- We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We’re backed by a global reach that makes us a truly game-changing alternative in the digital services space - with local decision-making and authority. And we’re powered not just by technology, but by passionate people who are fearlessly committed to getting it right for our customers. _
- Transformative digital solutions take the right team, making the right moves at the right time. You’ve found yours with NRI._

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