School Technical Officer

4 weeks ago

Brisbane, Australia Queensland Government Full time

This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.

This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.

About the Department:
The Department of Education (DoE) is committed to delivering responsive services focused on equity and excellence to Queenslanders and their communities. We promote equity and excellence by our commitment to respect, protect and promote human rights. Our objectives are: a strong start for all children, every student realising their potential, fair and safe workplaces and communities, capable people delivering our vision. Our vision is one of equity and excellence in a progressive, high performing education system that realises the potential of every student.

About the role:
As the School Technical Officer you will assist in managing the operation of a school's information and communication technology (ICT) network services in order to contribute to the enhancement of student learning opportunities.

Responsibilities include:
Provide advice and assistance on maximising the potential of ICT operations within the school/college, includingacquisition, installation, operation, maintenance, repair and replacement.
Support the school community with technical advice, instruction and assistance with electronic equipment, inaccordance with departmental, school and manufacturer's policy, guidelines and network standards.
Provide effective and efficient support to staff and students to resolve problems associated with school computingfacilities, whilst ensuring high end customer focus and communication.

Technical knowledge of server hardware and configuration, and networking peripherals.
A high or good level understanding of PC desktop and laptop systems, Apple iPads and printer support.
The ability to work as part of a team.
Strong technical knowledge of server hardware and configuration, and networking peripherals.
Understanding of Local Area Networks and of Wide Area Networks.
Experience using remote support tools to support servers and workstations remotely, within the schoolenvironment.
Sound working knowledge of network security and security protocols.

Please refer to the attached role description for any mandatory requirements for this position.

To Apply:
Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history).
Attach a 2-page response to the How you may be assessed section of the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applicants need to be a current Queensland Government employee to be eligible to apply.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE).

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.
This work is licensed under a Creative Commons Attribution 3.0 Australia License._

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