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School Technical Officer

2 months ago

Brisbane, Australia Education Full time

This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.
**About the Department**:
The Department of Education (DoE) is committed to delivering responsive services focused on equity and excellence to Queenslanders and their communities. We promote equity and excellence by our commitment to respect, protect and promote human rights. Our objectives are: a strong start for all children, every student realising their potential, fair and safe workplaces and communities, capable people delivering our vision. Our vision is one of equity and excellence in a progressive, high performing education system that realises the potential of every student.
**About Albany Creek State High School**:
Albany Creek State High School is an Independent Public School located on the North Side of Brisbane, with approximately 1600 students, and is located 15 kilometres north of Brisbane. Our vision "Innovative Thinkers - Successful Learners - Connected Community" guides our focus for curriculum, teaching and learning and works in partnership with our core values; respect, responsibility and resilience which underpin high expectations and standards of student behaviour and performance.
**About the role**:
As the School Technical Officer you will assist in managing the operation of a school's information and communication technology (ICT) network services in order to contribute to the enhancement of student learning opportunities.
**Responsibilities include**:

- Advising on the acquisition, installation, maintenance, and replacement of ICT equipment.
- Offering technical support and guidance to staff and students, ensuring alignment with policies and network standards.
- Assisting with staff training on effectively using ICT tools for educational purposes.
- Providing prompt and effective support to resolve computing issues.
- Performing regular maintenance, repairs, and ensuring the functionality of ICT equipment.
- Maintaining records related to ICT infrastructure and services.
- Communicating with internal and external stakeholders on technical issues.
- Technical expertise in server hardware, networking peripherals, and desktop/laptop systems.
- Familiarity with Apple iPads and printer support.
- Strong communication, problem-solving, and analytical skills.
- Understanding of network security, LAN/WAN, and remote support tools.
- Ability to work collaboratively and provide client-focused solutions.

Please refer to the attached role description for any mandatory requirements for this position.
**To Apply**:

- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- Attach a 2-page response to the How you may be assessed section of the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.