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Itil Service Manager
4 weeks ago
Posted 01 August 2023
- SalaryPaxus Pays Weekly
- LocationAustralian Capital Territory
- Job type Contract
- DisciplineIT General
- Reference262437_1690847346
**Job description**:
**Knowledgebase Author/ ITIL Service Manager**:
The Knowledgebase Author supports the Knowledgebase Manager in the development and implementation of knowledge management tools and processes through identifying, creating, representing and distributing information on problems, incidents and requests.
- Contract till 31 December 2023 with 6 month extension option
- Applicants must be Australian citizens and hold an active Baseline clearance
- CBD Canberra location
Key requirements:
- Minimum 3 years experience in service desk support, knowledgebase development, or similar.
- Knowledge and experience in documenting service desk support artefacts and tools for clients, and maintaining a knowledgebase.
- Proven analytical abilities with the ability to facilitate change and contribute to business improvement strategies.
Applicants must be Australian Citizens
Ref #262437
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