Search and Supply Officer

3 months ago

Parramatta, Australia NSW Department of Communities and Justice Full time

Division: Northern CPPYJ- Location: Parramatta, NSW, AU, 2150- Req ID: 69584**Ongoing Opportunity in our Open Adoption Records Access Unit**

**Location - Parramatta - Statewide Services.**

**Employment type - We have an ongoing opportunity within our Open Adoption Records Access Unit for a Search and Supply Officer.**

**Salary - Clerk Grade 3/4 - $79,032 to $86,539 per annum + Superannuation and Annual Leave Loading.**

**Your role**

**What you’ll do**

As part of the OARA unit you will be the first point of contact for clients, providing a range of efficient and effective services to clients. You will deal with sensitive and emotional situations with empathy and confidentiality.


**What we’re looking for**
- You will have excellent customer service skills and
- You will have the ability to juggle competing priorities in a challenging environment
- You will have a strong attention to detail

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- 4 weeks annual leave
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters.**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
**Targeted Question 1** Tell us about a situation when you had an unexpected event that required you to adjust your priorities? How did you manage the situation? What was the outcome?
- **Targeted Question 2 - **In this role, you will deal with customers dealing with complex, sensitive and emotional issues. Can you give an example where you had to deal with such a situation? How did you manage the situation? What was the result?

**Applications close: Tuesday 15 October 2024 at 11:59pm AEST.**

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

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