Training/ Education Program Manager

2 weeks ago

Macquarie Park, Australia Medtronic Full time

**Careers That Change Lives
**This role offers an exceptional opportunity to build on clinical or sales experience and develop the skills for upward or lateral roles. The successful individual will design and deploy training programs for new employees and that support Surgical Robotic business initiatives. They will also partner with local field management to support ongoing sales team development.

**A Day In The Life
**The Regional Sales Training Manager will have a significant impact on the success of the Robotic Assisted Surgery launch and growth of the business across by executing technical, clinical and skill training focused on sales, system implementation and customer support. This position reports into APAC Sales Training, Surgical Robotics, with a focus. This is a strategic and execution role supporting critical commercial team operations across the region.

**Primary Responsibilities**
- Identify training needs: Drive the collaboration of the different regional stakeholders to identify skill or knowledge gaps based on roles and responsibilities.
- Training development: Partner with Global and Regional departments to design and develop training courses that align with organizational goals and objectives and when required / or needed the principle of 80% standardization 20% customization will be implemented.
- Training delivery: Deliver clinical and technical content effectively using digital resources and methods such as Blended, Synchronous and Asynchronous learning.
- Training evaluation: Assess the effectiveness of the training by contacting evaluations, surveys and feedback and create mechanisms to measure learning outcomes. Team collaboration: Foster cross departmental training collaboration that promotes a culture of learning that enhances communication efficiency and continuous improvement

**Must Haves**
- Bachelor’s Degree preferably in a relevant field of study Successful 5 years combined experience in two or more of the following functions: medical device sales or marketing, clinical experience (nursing etc.), training delivery, or other relevant areas, with a strong track record and demonstration of individual and team results

**Your Profile**
- Strong commercial acumen, excellent communication skills, a genuine enthusiasm for training and development and a commitment to teamwork are required.
- In-depth knowledge of successful field sales and support organization structure, processes, and culture. Capital sales experience/training is preferable
- Launch experience with complex technologies
- Excellent influencing, interpersonal, communication, presentation and facilitation skills with demonstrated leadership and coaching capabilities.
- Experience in multicultural organizations, particularly different learning and thinking styles.
- Proven track record of ability to navigate and collaborate within a global matrix organization.
- Proven track record of both individual and team achievement with a natural drive for results.
- Experience with project management/project leadership, excellent planning and organizational skills coupled with demonstrated ability to manage multiple, complex projects concurrently.
- Excellent spoken and written English is required. Operating Room knowledge or experience.

**Location
**We Offer
**We offer a competitive salary and benefits package to all our employees:

- Flexible working environment
- Annual Incentive Plan % depending on company results
- Pension scheme and group discount on healthcare insurance
- Training possibilities via Cornerstone/Harvard Manage Monitor/Skills Lab Employee Assistance Program and Recognize (our global recognition program)

**About Medtronic
**Bold thinking. Bolder actions. We are Medtronic.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.

In everything we do, we are **engineering the extraordinary.
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