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Franchise Contract Manager
1 week ago
**Based in Belrose 2085**:
- **Full-time Permanent +onsite parking**:
- **Varied position with room to grow.**
**The Role**
The role of franchisee contract manager is varied and will see you completing contract administration, taking calls, providing customer service and sales support to franchisees. You will also be monitoring marketing platforms including Facebook, Product Reviews, Online Chat, google reviews and creating social media campaigns.
**Duties**:
- Maintain Franchise Agreements
- Send paperwork to prospects
- Onboarding new franchisees
- Offboarding paperwork
- Follow up on leads, foster relationships and distribute jobs to Franchisees using a bespoke CRM
- Debtor’s notices
- Update compliance schedules
- Customer complaint handling
- Help coach new franchisees
- Problem solving
- Carry out administrative tasks.
- Monitoring marketing platforms
**About You**:
- Excellent customer service skills
- An excellent communicator both written and verbal
- Confident team player
- Great organiser and able to manage multiple projects
- Friendly interpersonal skills with lots of energy
- Proficient with Microsoft Office
- Exceptional attention to detail
- Ability to work autonomously, with great time management skills.
**Perks**
- Opportunities for long-term career growth and development + ongoing training
- Ideally 5 days p/week, the option to work 4 days (Tues to Fri)
- Permanent Full-Time Position
- Great location in Belrose 2085 + Onsite parking
- $80,000 + Super
- Only applicants with full working rights in Australia need apply, please note this role is based in Lindfield on the Upper Norther Shore of Sydney_
- We encourage all applicants, including Aboriginal and Torres Strait Islander people, people with disability, LGBTIQ+ and culturally diverse communities._
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